CfC Life: We are a leading insurance services
Company affiliated to Liberty Group, a wealth management Company represented in
14 African Countries with a focus of making a difference in our Customer’s
Lives.
We believe
in responding to the changing consumer and market needs through innovative
solutions and technologically efficient processes.
Group Life Officer
Reporting to: Team Leader
Main Purpose of the Job: To execute the required schemes
administration/servicing and financial processes of all related insurance,
risk, data requirements relevant to our Group Life business and to provide high
service levels to clients.
Key Responsibilities
- To provide medical analysis critical for decision making towards underwriting acceptance terms in line with Company underwriting policies, procedures and guidelines by assessing the medical reports and computing results for appropriate premium rating
- To liaise with doctors/clinics in our panel and lead reinsurers for risk assessment and rating of substandard lives.
- To ensure a culture of effective and efficient service delivery to customers within Group Life team to ensure customer retention and satisfaction.
- To provide technical support to Group Life Schemes distribution channels to enhance business acquisitions to meet organizational growth objectives.
- To implement internal audit findings and recommendations to ensure compliance with relevant rules and regulations.
- To maintain clients data and records securely and confidentially for ease of accessibility and reference as appropriate
- To implement the credit control policy within Group Life Schemes to ensure revenue collection.
- To effectively improve the risk exposure to deliver greater shareholder value within set limits
- To maintain and promote effective internal and external stakeholder relationships
- To provide relevant and accurate management information to all relevant stakeholders in order to support business growth objectives
- To remain abreast of industry trends and initiatives to improve organisational effectiveness
Requirements
Education
- Bachelor degree in a Business related field)
- progress in ACII/ FCII, AIIK/FIIK/ FLMI will be advantage (desirable)
- Minimum 1 year in a Group Life Business
Job Knowledge
- Knowledge of broker distribution channel
- Knowledge of Insurance products
- Knowledge of Insurance Act and other legislation relevant to insurance
- Knowledge of Group Life systems (Everest, SAP, Sun)
- Group Process understanding
- Risk Awareness
- Basic Accounting and Financial Administration Principles
- Basic understanding of the practise of long term insurance
- Knowledge of medical and financial underwriting
Job Related Skills
- Interpersonal Skills
- Communication Skills
- Negotiation Skills
- Analytical Skills
- Process understanding, Insurance process knowledge and Business management knowledge
- Technical Job Competencies
- Group Life Administration
- Data Analysis, data integrity
- Service Delivery
Human Resources Officer
Reporting to General Manager - HR
Main Purpose of the Job: To administer the Company payroll
and ensure accurate, timeous and effective payment of salaries, benefits, and
statutory returns to ensure policy compliance and support query resolution.
Key Responsibilities
- To process payroll information received from various stakeholders in accordance with Company policies, procedures and legislation and within agreed deadlines.
- To perform quality checks to ensure accurate processing of information.
- To support and resolve queries relating to payroll and policy interpretation.
- To complete and submit Third Party documentation and directives in support of staff claims and confirm employment details to Third Parties on request.
- To distribute payroll documentation to relevant stakeholders that cannot access documents through employee self-service.
- To manage electronic staff records by capturing and recording document types and maintain accurate documentation and updated staff records including organograms, performance appraisal documentations, leave liability and skills inventory records to help in decision making
- To review and reconcile payroll accounts to ensure accounts balance.
- Processing of all staff benefits, payroll payments and staff loans and to ensure appropriate deductions.
- Creation and maintenance of staff data in SAP, Memorysoft payroll systems and To perform lifecycle management in respect to changes in employee details
- To provide relevant monthly people data to facilitate relevant business decisions.
- Participate in staff recruitment, training and development and assist in ensuring good employee relations.
Requirements
Education
- Degree in a business field or Social sciences
- Higher Diploma in Human Resources Management
- Must be a member of IHRM
Experience and Knowledge
- Minimum 3+ years’ experience in a Payroll environment, Tax and Labour legislation exposure
- Knowledge of relevant policies, procedures, systems, legislation
- Knowledge of relevant payroll system e.g. SAP, Memorysoft
- Computer literacy & MS Office
- HCM business Systems
- HR Operations/ Knowledge of HR policies & Procedures
If you meet
the above requirements please send a detailed and updated CV, Copies of
relevant certificates, details and contacts of three professional references to
hr@cfclife.co.ke
or send a
hard copy to reach the undersigned by 23 May 2014.
Please
remember to include your preferred location.
The Human
Resource Department
P.O. Box
30364 – 00100
Nairobi