Pevans East
Africa Ltd is looking for Customer Care Representative to work in a busy call
centre environment.
Customer Care
Qualifications / Experience
- Diploma in Customer Service / Communications or any business related field
- Basic computer knowledge skills in MS office suites
- Minimum 1 year experience in call centre
- Outstanding phone etiquette
- Flexible to work on shift basis
- Excellent Verbal and written communication skills
- Able to manage irate caller situations to respond to the needs of the customer promptly
- Multi channel experience is preferred ie email/chat/phone
- Preferably experience in Customer Service in a contact centre
- Preferably living along Mombasa Road
Interested
candidates who are qualified for the above positions should send their CV to hr@sportpesa.com before 15th May 2014