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Customer Care Representative Job in Kenya

Pevans East Africa Ltd is looking for Customer Care Representative to work in a busy call centre environment.

Customer Care

Qualifications / Experience

  • Diploma in Customer Service / Communications or any business related field
  • Basic computer knowledge skills in MS office suites
  • Minimum 1 year experience in call centre
  • Outstanding phone etiquette
  • Flexible to work on shift basis
  • Excellent Verbal and written communication skills
  • Able to manage irate caller situations to respond to the needs of the customer promptly
  • Multi channel experience is preferred ie email/chat/phone
  • Preferably experience in Customer Service in a contact centre
  • Preferably living along Mombasa Road


Interested candidates who are qualified for the above positions should send their CV to hr@sportpesa.com before 15th May 2014

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