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Graduate Customer Care Representative Job in Kenya

Our client is currently recruiting Customer Care Representatives (Graduates)

Job Role

  • Attracts potential customers by answering product and service questions;
  • Maintains customer records by updating account information.
  • Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem;
  • Maintains financial accounts by processing customer adjustments
  • Prepares product or service reports by collecting and analyzing customer information.
  • Contributes to team effort by accomplishing related results as needed.

Requirements

  • A Fresh Graduate 2011-2013
  • Any Degree
  • Proficiency in computer packages especially excel, internet and word.
  • Good communication both verbal and written
  • Good organization skills
  • Attention to detail

Salary: KShs 15,000 - 20,000


If you feel you fit the above role; please send your CV to jobs@alternatedoors.co.ke

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