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Front Office Operator Job Vacancy

Instep Business Solutions (IBS) is looking to recruit a Front Office Operator for its client, a leading professional cleaning and allied services company. 

Location: Kampala, Uganda

Position Overview: Reporting to the Regional Manager, the position will attend to the Front Office Desk and provide administrative support to the Office.


  • Receive and direct all telephone calls (landline and mobile);
  • Receive, attend to and direct Walk-in clientele, customers and visitors;
  • Administrative duties including typing of correspondences, filing, and receiving and distributing mail;
  • Coordinate arrangements of closing and opening the office;
  • Ensure adequate supply of office requirements including stationary, communal water, refreshments and beverages;
  • Supervise the Office Messenger ensuring timely execution of tasks assigned;
  • Undertake store functions including requisition through an ERP system, and receive  and distribute supplies and cleaning materials;
  • Additional duties will include cash and cheque receipting, preparation of Job Cards, reconciliation of weekly requisitions and petty cash.

  • Diploma in a Business related field
  • Possess CPA 1
  • Proficiency in ICT
  • At least 3 years experience in a similar role in a buy office
  • Experience in ERP systems is an added advantage
  • Possess basic HR, Procurement and Accounting Knowledge
  • Outstanding interpersonal and communication skills
  • Planning and organization skills
  • Ability to work under pressure and with minimum supervision
  • Possess high standards of confidentiality and personal integrity

Remuneration: An attractive salary package is on offer dependent on skills, qualifications and experience.

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