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Customer Service Executives Jobs in Kenya (KShs 18K)

A leading Retail Trading Company is looking for Customer Service Executives to be based in Nyeri.

2 Posts

Key Responsibilities

  • Manage customer relationship and documentation compliance and completion
  • Maintain the defined quality of customer service standards
  • Manage the customer contact queue and customers tolerance
  • Communicate and escalate factors that impact on customer experience to the appropriate departments
  • Manage service delivery aligned to customer needs and business objectives

Required
  • Diploma or Bachelor degree in a business or related discipline
  • Minimum 1 year working experience in a customer service role

Monthly gross salary: Ksh. 18,000/=

Deadline: 20th March 2014

Applications:

Send your up to date CV and cover letter to

Summit Recruitment & Training, Blixen Court,
Karen Road, Karen

Only short listed candidates will be contacted.

Please indicate in your email which position you are interested in.

Only candidates stating current salary will be considered.


Please do not apply if you do not meet the requirements of the job

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