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Credit Controller Job in Kenya

Ipsos in Kenya

Can you deliver a first class service?

A promising and exciting career awaits you to join the winning team...

Ipsos is a world-leading research company operating in more than 80 countries.

It has revenues in excess of €1Bn and employs 16,000 staff worldwide. Ipsos provides research services and strategic insight to the world’s largest corporations and many public sector organizations.

Ipsos is organized in each country of operation across its global business lines and its functions, in a matrix organization that is designed to achieve operational excellence, functional expertise and client satisfaction.

The global business lines are research services that fall into the categories of marketing, advertising, loyalty, media, communications and technology and public affairs.

In Kenya, Ipsos is especially active in the media, communications and technology, public affairs and marketing research areas.

Credit Controller

Ensure the provision of the necessary financial services and resources to achieve current and future objectives of the organization.

To establish and strengthen Credit control systems.

Liaise with CFO and Credit Control Manager in setting up internal controls and ensuring compliance.

Roles and Responsibilities
  • Prepare daily management reports regarding aged debtors and creditors lists
  • Raising invoices and ensure timely dispatch
  • Issuance of receipts for cash and cheque payments received and ensures that cheques and cash are banked within 24 hours of receipt. Post receipts to debtors account and allocate to individual account as required
  • Timely dispatch of customer monthly statements
  • Preparation and distribution of customers ageing analysis report
  • Preparation and reconciliation of individual debtors account
  • Timely response to internal and external client queries
  • Achievement of Cash & debtor Monthly collection targets set by the company and reporting performance as per WSBL
  • Maintain accurate records of all debt collection activity
  • Regular meetings with Project Managers and Client Service Executives to ensure all relevant debts are managed as necessary
  • Develop a credit risk management policy to hedge the company against bad debts and to review the debtors’ age analysis regularly and ensure all overdue debts are collected. Ensure that all transactions are compliant with the company credit policies
  • Organize and conduct weekly debt collection meetings and give daily debt collection reports in the weekly meetings
  • Track and produce monthly reports on the movement of Inter-company balances
  • Ensure effective and timely debt collection hence healthy cash flow position
  • Provide accurate advice on billing queries
  • Respond promptly and completely to both client and internal enquiries
  • Perform constant and effective client vetting and advise who and who should not be given credit. Recommend files for transfer to the Debt Recovery services
  • Perform other duties as may be prescribed by management from time to time

Knowledge and Skills
  • An honours bachelor’s degree in accounting, finance or other business course
  • Professional accounting qualifications such as CPA, ACCA or CIMA (on going will be considered)
  • A minimum of 2 years’ experience in financial management and at least 2 years working experience in a credit control department in a busy environment
  • Familiar with accounts procedures, client ledgers, disbursements and office accounts
  • Knowledge of Research and Media Activities
  • Possess a good understanding of Excel, Word, power point and general computer proficiency
  • Ability to manage & prioritize an extensive workload
  • Excellent skills in documentation and report writing
  • Excellent interpersonal skills
  • Excellent communication skills at all levels
  • Analytical skills. High standard of numeracy, accuracy with attention to detail
  • Strong organizational & time management skills
  • Ability to recognize potential risks to the company that should be escalated
  • A team player with a flexible approach and a willingness to learn
  • A self-starter who is pro-active and can set and achieve goals

This is a challenging opportunity for a dedicated and highly motivated professional, with a strong commitment to Ipsos values.

If you believe you are the candidate we are looking for, please submit your application and CV in detailing your experience for the post and include daytime telephone contacts to:

Applications will not be considered if covering letter is not attached. Include “Credit Controller” in the cover letter and email subject header.


Only short-listed candidates will be contacted.

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