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LS Administrator Job in Kenya

Job Title: Linux Systems Administrator

Team: Systems and Support

Reporting Structure: Reporting to the Chief Technical Officer

Purpose of Position: Candidate should be familiar with how UNIX processes work as well as have a solid grasp of a scripting language (preferably Python) for automation.

The position will require close working with all department heads within the organization.

Key Tasks  
  • Managing and Resolving Incidents and Problems through Technical Escalation
  • Using existing skills and knowledge as well as appropriate support resources to find resolution to customer incidents
  • Manage all Implementation fixes and solutions where appropriate, either via discussing directly with customer, via calls/SMS, email, remote control or on site
  • Escalating calls to GSM Networks, PDNOs etc
  • Delegate and manage all customer sites to implement fixes
  • Delegate  and manage staff customer sites to perform proactive support tasks and post installation hand over
  • Manage the administration of  customer networks as part of managed services provision
  • Analyzing  and reporting on call performance and server health checks
  • Provide pro-active Problem Management through checking manufacturer web sites, product updates & testing and producing KB Articles and Bulleting
  • Overall in charge of ensuring that all internal systems within the Organization/Departments as required are properly updated, supported, backed-up and managed.
  • Setup and manage monitoring of all Mobile Planet Limited Applications deployed to the production environment.
  • Analyze performance of applications in the production environment and report any recurring problems to the development team.
  • Data Analysis and Mining as required

Skills and Experience   
  • B. Sc in CS/IT or related field or equivalent experience
  • Administer Linux (Debian based) and *BSD servers
  • Configure and maintain networking equipment: firewalls, routers, managed switches, VPNs.
  • Administer services including: Apache, LDAP, SAMBA, Postfix, MySQL, subversion, Astericks etc
  • Database administration, preferably MySQL or PostgreSQL
  • Fluent in a scripting language (preferably Perl/Python)
  • Extensive experience with TCP/IP networking and common network protocols
  • Excellent understanding of Networks, Protocols and Internet Technologies
  • CISCO qualification(s) would be desirable, however knowledge, interest and awareness of CISCO products is essential
  • Awareness of SMPP would be a benefit
  • Awareness of Astericks IVR implementation would be a benefit.
  • Awareness of working with Service Level Agreements
  • Excellent time management and task prioritization skills. The ability to work under pressure is a necessity.
  • The ability to demonstrate IT support and Customer facing skills
  • Excellent analytical and troubleshooting skills for problem resolution
  • Good literacy and report writing skills and be able to provide examples from previous IT Projects where appropriate
  • Excellent interpersonal and verbal communication skills and the ability to generate strong and lasting relationships with our customers
  • Ability to work in a team.
  • Willingness to consult and also have the confidence to make decisions.
  • A passion for technology
  • Driving license and valid passport required

Working Environment  
  • Position is office based (locally)
  • Normal working hours are 8.30am – 5pm
  • Remuneration Package   
  • Competitive Salary
  • 26 days annual holiday
  • Medical Insurance
  • Participation in ESOP
  • Pension Scheme

All applications should be sent to

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