Sales Representatives -
Hospitality
Role Objective / Summary
To
consistently provide excellent customer service to accounts, as well as
represent client needs and goals within the organization to ensure quality.
The Sales Representatives will be
responsible for the following:
- Formulating, articulating and implementing appropriate and effective sales strategies with a view to achieving business development
- Prepare a weekly sales plan on how to achieve the target sales for the region assigned and ensuring that monthly Sales targets are delivered and cost budgets are met by achieving set sales target continuously from both existing and new clients
- Conducting regular analyses of industry competitors and their strategies by Identifying and researching on existing and new clients/marketing opportunities from the assigned region
- Overseeing the effective management of client relationships, interfacing with key client personnel, screening inquires and ensuring delivery of quality service to clients
- Preparing ad hoc and regular reports for presentation and recommendation
- Acting as a contract between the company and its existing potential customers
- Assisting in the preparation of sound business plans, sales forecasts and budgets as well as accurately measuring performance along metrics including revenues and profitability
- Developing sales pitches for the various company products and services
- Analyzing the market environment i.e. analyzing other competitor prices, the amount of demand and supply in the market and new developments
- Assisting in the timely resolution of customer issues and ensuring that all clients are maintained through proactive communication with the client and ensuring that all queries, complaints are promptly attended to
- Managing relationships through excellent customer relations in order to protect the company's exposure and maximize returns in a manner consistent with business strategy
- Monitoring and reviewing the performance of existing clients’ accounts
- Any other duties that may be assigned from time to time.
The successful candidate should have
the following qualifications:
- Bachelors degree in the field of Marketing
- A Diploma in Hotel Management will be an added advantage
- At least 4-5 years experience in marketing in commercial sector 2 years of which should be selling hospitality related Amenities and Accessories
- Excellent computer skills
- A proven record of meeting sales targets.
- Good presentation skills
- An individual with a wide network of business contacts
- Strong understanding of customer and market dynamics and requirements.
- Must be a strong “People Person” with excellent communication skills; and a positive persuasive personality.
Skills:
- Excellent communication skills and ‘people’ skills
- Good negotiation skills
- A confident and positive attitude
- Strategic thinker
- Ability to prepare reports and proposal.
- Ability to work under pressure and meet targets
- Good organizational and administrative skills
- The ability to work well in team
- Innovative and Proactive
- Quality oriented and self motivation
Salary: Attractive.
If you feel
you fit the above role,please send your CV to jobs@alternatedoors.co.ke
