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Recruitment at CIC Kenya

CIC Insurance Group is the leading Co-operative insurer in Africa and one of the top three insurance companies in the country.

CIC Insurance Group consists of three subsidiaries; CIC General Ltd, CIC Life Assurance Ltd and CIC Asset Management Ltd; currently CIC has businesses operating all over Kenya with 19 branches.

In order to execute its ambitious growth and expansion strategy, CIC wishes to recruit high caliber individuals to fill the following position:

Underwriter - General Insurance

Job Role / Purpose

To provide accurate, timely, effective and efficient underwriting operations and decisions in line with risk assessments and business objectives

Duties & Responsibilities
·                     Ensure that the rates and terms reflect the risk before acceptance
·                     Provide quotations for Corporate, Sacco and diaspora clients
·                     Sign  policy documents and endorsements
·                     Issue refunds
·                     Prepare monthly reports on underwriting and customer service
·                     Mentor, coach and train junior underwriting staff to ensure all their work follows the guidelines
·                     Attend to Customer enquiries and queries from alternative distribution channels
·                     Advise line manager on any issue requiring their attention
·                     To ensure policy persistency is at the agreed level through constant feedback to clients
·                     To develop and support a responsive and robust customer service system and culture
·                     To develop and support a modern, responsive and robust operations and back office system and strategy for alternative distribution
·                     To Review and negotiate renewal terms at least one month before the renewal date of the policy
·                     To Ensure proper and effective management of tasks for the underwriting assistants and underwriting clerks

Academic Qualifications
·                     Bachelor’s Degree in Insurance, Actuarial, Economics or Business related field
·                     Professional Qualifications
·                     At least 5 papers ACII or IIK Diploma
·                     Relevant Work Experience
·                     At least 5 years in underwriting exposure

Skills / Knowledge
·                     Good communication skills
·                     Customer care skills
·                     Consistent and decisive
·                     Good analytical skills
·                     Computer literate
·                     Leadership skills


Assistant Manager – Actuarial
Role/Job Description

·                     Performing quarterly valuations and preparing presentations and reports explaining the implications to managers and directors including advice on their emerging risks and implications
·                     Calculation of all insurance contract reserves
·                     Analysing statistical data in order to determine rates for different risks in acceptance of proposals for new policies and products in conjunction with the underwriting department
·                     Using modelling techniques and statistical concepts to determine probability and assess risks and give best estimates; implementing the actuarial control cycle
·                     Monitoring risk within business positions to ensure excessive risks are not taken during the fast pace of business execution
·                     Monitor the level of profitability and performance of new and existing products
·                     Working with IT professionals to develop systems to ensure optimal business performance
·                     Providing technical support to the marketing function as they obtain market intelligence by researching and identifying new products and new business areas and ideas
·                     Supervising, mentoring and coaching staff under supervision
·                     Supervise and drive all data management, clean up and consolidation, and champion data integrity
·                     Guide and drive all statistical modeling to support statutory and non-statutory actuarial valuations and capital reserves
·                     Monitor expense ratios and perform expense analyses
·                     Provide analysis to support the application of appropriate reinsurance arrangements
·                     Analysis of industry statistics and monitoring of key metrics including those supporting credit ratings
·                     Ensuring compliance to IRA regulation
·                     Provide statistical analysis and modeling for the risk management function
·                     Drive the implementation of asset liability matching and modeling

Academic Qualification
·                     Minimum BSc. Actuarial Science
·                     Professional Qualification
·                     Progress in Institute of Actuaries examinations – at least 10 papers completed including at least one ST and CA1
·                     Relevant Work Experience
·                     Total of at least 3 years working experience the insurance industry.
·                     At least 1 years’ experience at a supervisory level
·                     Experience in statistical modelling and actuarial software

Skills/Knowledge
·                     Excellent communication skills
·                     Excellent in statistical analysis
·                     Excellent use of excel
·                     Knowledge of statistical packages or programming (e.g. SAS, Visual Basic)
·                     Problem solving skills with attention to detail
·                     Consistent progress in Actuarial exams
·                     Proficient knowledge on the insurance industry in Kenya
·                     Excellent report writing and presentation skills
·                     Knowledge of reinsurance arrangements and structures

Professional Qualification
·                     Progress in Institute of Actuaries examinations – at least 10 papers completed including at least one ST and CA1
·                     Relevant Work Experience
·                     Total of at least 3 years working experience the insurance industry.

Skills/Knowledge
·                     Excellent communication skills
·                     Excellent in statistical analysis
·                     Excellent use of excel
·                     Knowledge of statistical packages or programming (e.g. SAS, Visual Basic)
·                     Problem solving skills with attention to detail
·                     Consistent progress in Actuarial exams
·                     Proficient knowledge on the insurance industry in Kenya
·                     Excellent report writing and presentation skills
·                     Knowledge of reinsurance arrangements and structures

Personal Attributes
·                     Must have integrity and professionalism
·                     Must be a good team leader and player
·                     Must be able to pay good attention to detail
·                     Must be able to work under pressure
·                     Must be able to work within tight deadlines
·                     Must be self-motivated
·                     Must be able to work under minimum supervision
·                     Must be organised and efficient


Assistant Manager - Underwriting - General Business
Job Purpose

To assess and prudently underwrite business risks as per Company underwriting guidelines to deliver the desired loss ratio and profitability.

Duties & Responsibility 
·                     Analyse the proposed risks and make decision to accept or reject
·                     Determine the rates & terms to charge
·                     Sign Policy Documents
·                     Recommend Risk surveying to Underwriting Manager
·                     Ensure risk survey recommendations are communicated in time and follow up implementation
·                     Supervise a team of underwriters to ensure prudent underwriting and timely release of underwriting documents
·                     Mentor, coach and train underwriting staff to increase their underwriting capacity
·                     Ensure prepared documents are issued to Customers and / or Intermediary as per Service Charter
·                     Ensure renewal notices are issued as per the Service Charter
·                     Custodian of Company Security Documents – Motor Certificates, Yellow Cards and Collaterals collected from clients
·                     Manage and ensure full accountability of motor certificates
·                     Manage Policy Cancellation
·                     Ensure compliance to the Company credit Policy by underwriters
·                     Manage company records and ensure proper filing of client information both manual and electronic

Academic Qualifications
·                     B.Com Insurance, Actuarial Science, Economics, Finance, Marketing , Business Administration or any other business related degree
·                     Professional Qualifications
·                     Completed AIIK or ACII
·                     Relevant Work Experience
·                     At least seven years underwriting or claims exposure in a busy office

Skills / Knowledge
·                     Excellent administration & Management skills
·                     Good communication skills
·                     Good analytical skills
·                     Highly numerate
·                     Good negotiation and mediation skills
·                     Leadership skills

Personal Attributes (3-must, 2-should, 1-preferably)
·                     Team leader – 3
·                     High integrity – 3
·                     Consistent – 3
·                     Decisive – 3
·                     Dynamic – 3
·                     Self-driven – 3
·                     Reliable – 3
·                     Responsive – 3

If you have the aforementioned professional and academic qualifications and you are ready to execute the above mandate, kindly send your resume to the address below indicating on the subject of your email the job title.

For example: Ref : Application for Assistant Manager-Underwriting-GB  Position to:

The Group Human Resources Manager
CIC Insurance Group Ltd
Strictly through Email to: recruitment@cic.co.ke.

The application should reach us by close of business on 27th November, 2013.

Please note only short listed candidate will be contacted.


If you do not hear from us by 30th November, 2013 consider your application unsuccessful.

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