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IT Officer Job in Nairobi Kenya

We are a Leading top 100 medium sized firm in Kenya dealing with Fleet Management and Logistical Services.

An IT Officer vacancy exists in our Nairobi branch.

Main Responsibilities:
  • Installing and configuring computer hardware operating systems and applications
  • Monitoring and maintaining computer systems and networks
  • Talking staff/clients through a series of actions, either face to face or over the telephone to help set up systems or resolve issues
  • Troubleshooting system and network problems and diagnosing and solving hardware/software faults
  • Providing support, including procedural documentation and relevant reports
  • Following diagrams and written reports to present to the client as system reports
  • Supporting the roll-out of new applications
  • Setting up new users' accounts and profiles and dealing with password issues
  • Responding within agreed time limits to call-outs
  • Working continuously on a task until completion (or referral to third parties, if appropriate)
  • Prioritizing and managing many open cases at one time
  • Rapidly establishing a good working relationship with customers
  • Conducting computer maintenance and backup

Educational Qualifications& Key Skills
  • Bachelors Degree in Computer Science/IT from a recognized institution
  • Cisco Certified Network Associate (CCNA)
  • Experience in maintenance of Microsoft Server operation system, and core Microsoft server-side services such as Active Directory, Exchange Server and SharePoint;
  • Experience in maintenance of LAN, WAN, Servers, PABX
  • Work experience in a multi-disciplinary, multi-cultural environment.
  • Excellent communication skills in English, both orally and in writing;
  • Strong analytical and problem solving skills including the ability to anticipate potential problems, determine and implement solutions;
  • Self-driven and innovative
  • An attitude of problem solving
  • Excellent written and verbal communication skills
  • A person of high personal integrity
  • Attention to detail

If you are up to the challenge, posses the necessary qualification and experience, send your CV ONLY to

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