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Graduate Customer Care Reps (Economics / Statistics) Jobs in Kenya (KShs 20K - 25K)

Our client is the Micro Finance Industry and is currently looking for Customer Care Representatives

Job Role

  • Attracts potential customers by answering product and service questions; suggesting information about other products and services.
  • Opens customer accounts by recording account information.
  • Maintains customer records by updating account information.
  • Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem;
  • Maintains financial accounts by processing customer adjustments
  • Prepares product or service reports by collecting and analyzing customer information.
  • Contributes to team effort by accomplishing related results as needed.

Requirements
  • A Fresh Graduate 2012-2013
  • A combination of  Economics or Statistics  with any other Major or Minor (NO CPA or ACCA)
  • Proficiency in computer packages especially excel, internet and word.
  • Good communication both verbal and written
  • Good organization skills
  • Attention to detail

Salary: 20,000 - 25,000


If you feel you fit the above role; please send your CV to jobs@alternatedoors.co.ke

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