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Technical Assistant Job in Kenya

KeNIC (Kenya Network Information Centre) is a not for profit organization  mandated to operate and manage the .KE ccTLD.

We are seeking a Technical Assistant who will be reporting to the Technical manager on a contractual term of 3 months, subject to renewal.

Role: Responsible for offering support to the Technical Manager in provision of a management system that enables the company to gather, process and disseminate information accurately and in a timely manner.

Duties and Responsibilities

  • Prepare daily reports and any other report on incidents that have occurred.
  • Register new clients as per company policy.
  • Update the organization website.
  • Monitor and action on the ticketing system promptly.
  • Monitor, configure and trouble shoot organization servers.
  • Monitor the network and Internet connection.
  • Provide staff with technical assistance.
  • Promptly answer to customer queries.
  • Conduct or assist in the training of clients.
  • Any other duties that may be assigned by the Technical Manager.

Qualifications and Experience
  • A degree in IT, Computer Science, Computer Technology or any other IT related field,
  • Experience in Open Source Software would be an added advantage
  • Minimum working experience of two years  in IT.
  • Networking knowledge, Linux, Programming, CCNA, ITIL, A+, Database MYSQL, PostgreSQL or any other certification would be desirable.
  • Proficiency in Scripting languages (PHP, Bash scripting, CSS, Java or Jquery), html and Python
  • Knowledge and Implementation of new IT trends
  • Committed,
  • Innovative and Creative,
  • Team player,
  • Analytical,
  • Good communication skills both oral and written,
  • Good at decision making,
  • Initiative taking,
  • Results oriented

Interested applicants are requested to submit their CVs with their contact details and a cover letter on or before September 30, 2013 to:

Only shortlisted applicants will be contacted.

KeNIC is an equal opportunity player

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