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Assistant Executive Housekeeper Job in Entebbe Uganda (USD 500)

Position: Assistant Executive Housekeeper (Entebbe)

Overview:

The Assistant Executive Housekeeper assists in the managing and directing of
the day – to – day operations of all Housekeeping and laundry functions.

Provides support to the Room Division Manager in all areas of Housekeeping operation, such as staff training, coaching and counseling and consistently inspects and enforces adherence to the hotel minimum standards of operations.

Participates in and enforce quality assurance for Housekeeping Department and department cost control measures.

Makes certain the required hotel Brand Standards are achieved

Report to: Rooms Division Manager

Place of Work: Hotel – As specified where needed

Standard Specification: Requirements are representative of minimum levels of knowledge, skills and/or abilities.  To perform this job successfully, the incumbent will possess the abilities or aptitudes to perform each duty proficiently.

Skills:  

Essential:   
  • Ability to understand guests' service needs.
  • Ability to focus attention on details.
  • Ability to prioritize organizes and follow through.
  • Ability to follow directions.
  • Ability to give direction
  • Ability to adapt to priority changes of workflow or requirements.
  • Ability to perform under pressure
  • Ability to exert physical effort in the job functions
  • Ability to exert physical effort in transporting/handling equipment and supplies.
  • Ability to endure abundant physical movements throughout the work areas.
  • Ability to remain at assigned post when specified.
  • Ability to work cohesively with co-workers and other departments as part of a team.
  • Ability to lead and direct a team.
  • Ability to create and maintain a relationship with guests.

Desirable:
  • Previous guest relations training.
  • Essential Duties & Responsibilities
  • Attend or conduct pre-shift brief meeting at 8am daily.
  • Maintain clear and efficient communication and coordination with the Front Office and other departments of the hotel.
  • To attract, motivate and retain staff. Provide leadership support and is readily accessible to staff.
  • Train staff by following hotel guidelines for the safe handling of all housekeeping chemicals and equipment.
  • Review and monitor daily schedule to ensure enough coverage for that day
  • Refer and follow up on maintenance/equipment issues with the Maintenance Department. Work closely with the House call Engineer for simple and quick repairs.
  • Respond to and follow through on guest requests, concerns and problems to the guest’s satisfaction.
  • Oversee work of contracted labor e.g. night cleaners and make consultation regarding general maintenance of public areas and Back of the House.
  • Monitor and perform inventories weekly / monthly. Ensure enough guest supply, linen supply and uniform.
  • Coordinate with the outside laundry to ensure that Room Linen/terry, guest clothing and staff uniforms are correctly processed and returned in a timely manner.
  • Supervise and conduct daily detailed inspection of guest rooms, public areas, Back of the House and outside of the hotel. Ensures compliance with the hotel’s minimum standards of operation, health/sanitation standards and regulations
  • May perform cleaning duties in cases of emergency or staff shortage

Supervisor Responsibilities:
  • Interview, select, train, supervise, counsel and discipline all employees in the department.
  • Provide, develop, train, and maintain a professional work force.
  • Must be able to communicate instructions effectively with staff members and create a professional and comfortable environment.
  • Conduct performance, salary reviews and progressive discipline.
  • Delegate assignments and supervise all staff, House Attendants, Room Attendants, lobby Attendants, turndown Attendants, Linen Room Attendants and Office coordinators.
  • Must balance constructive criticism with positive feedback.
  • Manage operating expenses to minimize costs while still maintaining excellent guest services.
  • Assist with budgeting, forecasting and financial planning of the department.
  • Assist with scheduling and payroll cost controls, such as edit daily employee time card and enter employee schedule.

Education and/or Experience:
  • A high school diploma is required.
  • Experience: Minimum 3 years of management experience with at least 2 years in Housekeeping management.
  • Have working knowledge of local labor laws.

Language Skills:
  • Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.
  • Ability to write reports, business correspondence, and procedure manuals.
  • Ability to effectively present information and respond to questions from groups of managers, committees, suppliers, members, and employees.

Computer Skill:
  • Efficient usage of all systems and good maintenance
  • Know all the functions of the computer system

Remuneration:

The basic salary will be structured as follow:

30% will be paid in Uganda Shillings at the ruling monthly exchange rate and will be subject to PAYE.

70% will be paid in USD, tax free.

We will provide either accommodation or accommodation allowance.

Assistant Executive Housekeeper: USD 500 Gross

How to Apply

If you meet the above, kindly send or resend your application along with an up-to-date CV with telephone contacts for three professional referees to swift.recruitment.recruit@gmail.com including your daily telephone contact, current net salary and your expectation.


Only short-listed candidates will be contacted

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