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Administrator Job in Narok, Kenya

Our client in hotel industry is seeking to recruit an Administrator to be in charge of day today running of the hotel.

  • Deliver excellent customer service, at all times, ensuring guests’ comfort and safety
  • Deal with all enquires in a professional and courteous manner, in person, on the telephone or via e-mail
  • Assist in keeping the hotel clean and tidy, at all times
  • Deal with customer complaints in a professional manner
  • Keep up to date with current promotions and hotel pricing, to provide information to guests, on request, while maximizing bedroom sales opportunities
  • Manage and maintain the administration of all reservations, cancellations and no-shows, in line with company policy
  • Propose and implement effective marketing strategies to maximize room occupancy levels
  • Complete all daily administration tasks as required
  • Ensure that all bedrooms/conference rooms and areas under your responsibility are checked thoroughly at the end of every shift, confirming that they meet our standards
  • Maintain the correct handling of all soiled linen and ensure that every bedroom has the correct bedding and relevant number of towels
  • Report any faults or damage in any of the bedrooms (or hotel facilities) immediately to hotel manager
  • Monitor and oversee maintenance issues relevant to your area and liaise with third-party contractors as required

  • A diploma from Utalii College
  • CPA (K) from recognized institution
  • Experience in hotel industry preferably guest house that offer accommodation
  • Computer literate

If qualified kindly send CV to clearly indicating ‘Hotel Administrator Narok’ on the subject line by 01 October, 2013.

DO NOT attach any certificates.

Only shortlisted candidates shall be contacted.

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