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Administrator Job in Narok, Kenya

Our client in hotel industry is seeking to recruit an Administrator to be in charge of day today running of the hotel.

  • Deliver excellent customer service, at all times, ensuring guests’ comfort and safety
  • Deal with all enquires in a professional and courteous manner, in person, on the telephone or via e-mail
  • Assist in keeping the hotel clean and tidy, at all times
  • Deal with customer complaints in a professional manner
  • Keep up to date with current promotions and hotel pricing, to provide information to guests, on request, while maximizing bedroom sales opportunities
  • Manage and maintain the administration of all reservations, cancellations and no-shows, in line with company policy
  • Propose and implement effective marketing strategies to maximize room occupancy levels
  • Complete all daily administration tasks as required
  • Ensure that all bedrooms/conference rooms and areas under your responsibility are checked thoroughly at the end of every shift, confirming that they meet our standards
  • Maintain the correct handling of all soiled linen and ensure that every bedroom has the correct bedding and relevant number of towels
  • Report any faults or damage in any of the bedrooms (or hotel facilities) immediately to hotel manager
  • Monitor and oversee maintenance issues relevant to your area and liaise with third-party contractors as required

Qualifications
  • A diploma from Utalii College
  • CPA (K) from recognized institution
  • Experience in hotel industry preferably guest house that offer accommodation
  • Computer literate

If qualified kindly send CV to jobs@jantakenya.com clearly indicating ‘Hotel Administrator Narok’ on the subject line by 01 October, 2013.

DO NOT attach any certificates.


Only shortlisted candidates shall be contacted.

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