Role: Care Assistant - Outreach
(8 Positions)
Reports To: Outreach
Team Leader
Duty Station: Migori,
Kisii, Meru, Eldoret, Kitale, Muranga, Naivasha and Machakos
Working Hours: 8.00 am
– 5.00 p.m. (Monday to Friday)
Type of Contract:
Fixed Term 2 Years – 1st August 2013- 31st July 2015
Pay Scale: All
inclusive package of Gross Kshs. 25,000/- per month
Purpose of the Role
The
care assistant is a core member of the outreach team and is primarily
responsible and accountable for supporting the team members maintain high
standards of cleanliness and orderliness.
Under
the overall supervision of the Team leader, the Care Assistant will contribute
towards achieving their assigned responsibilities.
Key Direct
Responsibilities
- Cleaning, sterilizing and autoclaving the medical instruments.
- Disinfection of instruments.
- Packing of instrument before visiting the field sites and after the procedures.
- Assisting in carrying the instruments from the team vehicle to the procedure room and vice versa.
- Assisting the team leader in keeping of the client records in order.
- Running errands as requested by the team leader, such as banking and buying items from petty cash, and provides the required receipts
- Keeping inventory of the team supplies and when they get to reorder levels communicate to the team nurse or the team leader to prevent stock outs.
- Conducting vocal local during the procedures.
- Follow all aspects of the infection prevention protocol and assists in Infection Prevention activities as directed by the team leader.
- Assisting the team nurse in arranging the procedure room.
- Careful use of cleaning materials to prevent wastage
- Expected to Show good client care to clients and visitors.
- Any other duties maybe assigned from time to time by the team leader.
Job Requirements
- Minimum qualification O level
- Additional qualifications on Front Office, vocal local training, Customer care or computer packages will be an added advantage.
- Atleast 4 months experience working with Marie Stopes Kenya.
- Has general knowledge of Marie Stopes Kenya services.
- Possess good communication skills – both written and spoken.
Role: Driver / Care Assistant - Outreach
(8 Positions)
Reports To: Outreach
Team Leader
Liaises With: Outreach
Team, Logistics and Fleet Officer and other team members.
Duty Station: Migori,
Kisii, Meru, Eldoret, Kitale, Muranga, Naivasha, and Machakos
Working Hours: 8.00 am
– 5.00 p.m. (Monday to Friday)
Type of Contract:
Fixed Term 2 Years – 1st August 2013- 31st July 2015
Pay Scale: All
inclusive package of Gross Kshs. 40,000/- per month
Job Objective:
The
position holder is responsible for driving Outreach team members or any other
persons as maybe requested by the Outreach manager and the respective team
leader.
Additionally
she/he is responsible for the maintenance and taking good care of his/her
assigned vehicle, under the supervision of the Fleet Supervisor.
In
liaison with the Outreach Manager and Fleet and Logistics Officer, the Driver’s
main role is to safely and efficiently drive the Project’s any other
organization vehicle, support the Choice Project staff in the field and
maintain the vehicle to a high standard.
Key Responsibilities:
- The driver will drive team members as instructed by the Outreach Manager/Team Leader.
- He will perform related tasks like making purchases, mail delivery, cheques delivery etc as assigned by the Outreach Manager/Team Leader.
- Ensure the correct loading and unloading of the vehicle, considering the maximum loading capacity, proper distribution and securing of the load is adhered to.
- Adjusting the vehicle speed to the road conditions not forgetting the instruction illustrated on the roads signs and to drive with consideration for the safety of the passengers, other road users, the load and technical state of his car.
- Required to make the decision of whether or not to attempt to cross a difficult or unsafe section or to continue after defect of the vehicle has been detected or to delay the travel.
- Ensure the safe parking of the vehicle at any time possible in the Marie Stopes Kenya compound or wherever the vehicle maybe by ensuring all safety precautions for example putting on the alarm of the vehicle at night, or during breaks and when it is not in use.
- To submit monthly vehicle reports to Support Office Nairobi as per finance department protocols.
- To keep the Marie Stopes Kenya motor vehicle interior and exterior clean at all times.
- Ensure that the vehicle receives the correct maintenance in a timely fashion to prevent avoidable breakdown, and to maximize vehicle performance.
- Carefully monitor fuel and oil consumption of the vehicle, taking steps that records are accurate and no supplies are diverted.
- Maintain appropriate driving skills and experience for driving long journeys across Kenya and in difficult terrain. The driver must immediately notify the Outreach Manager and Fleet and Logistics Officer of any health complications that could affect the driver’s ability to conduct his work safely (e.g. deteriorating eyesight, epileptic fits)
- Drive in a responsible way, showing care and consideration for other road users, including pedestrians and cyclists and ensuring risks to all vehicles under the Driver’s control are minimized.
- Ensure Marie Stopes Kenya vehicles are only used for official business.
- Participate in community sensitisation and mobilisation as requested by the Project Manager.
- Must be flexible and able to adapt to abrupt changes in project’s activities at short notices.
- Good communication and sound report-writing skills will be an added advantage.
- Should be quick in understanding, keen in taking instructions, and able to work with minimum supervision.
- Should be willing, ready and able to perform other duties as delegated to him/her by the Project Manager.
Minimum Qualifications
- Minimum of Secondary school education.
- Basic computer skills, especially in word processing and spreadsheets will be an added advantage.
- Basic motor vehicle mechanics a must; and possession of certificate in Motor Vehicle Mechanics is highly preferred
- Must have a valid driving license of classes B, C, and E; and Certificate of Good Conduct.
- Should have a minimum of two (2) years of experience in driving in a busy organisation.
Role: Outreach Nurse
(8 Positions)
Reports To: Outreach
Team Leader.
Liaises With: MSK team
members, MOH facility staff, CHWs.
Duty Station: Migori,
Kisii, Meru, Eldoret, Kitale, Muranga, Naivasha, and Machakos
Pay Scale: Expected
gross salary inclusive of benefits and allowance is Kshs. 52,000/-
Type of Contract:
Fixed Term 2 Years – 1st August 2013- 31st July 2015
Purpose of the Role
Reporting
to and working with the Outreach Team Leader, the Service Provider/Nurse’s main
role is to provide contraceptive counselling, long-acting methods of
contraception and other clinical services including cervical screening in
mobile outreach serving rural, poor, marginalised and under-served communities.
Service
providers are expected to deliver, maintain and promote the high clinical and
quality standards expected by MSK and to contribute to the improved financial
performance of this important delivery channel.
Post-holders
are expected to spend at least 5 consecutive days per month away from the
regional base ensuring access to services for isolated communities.
Key Responsibilities
1. Client Care:
- To provide comprehensive client counselling on reproductive health, contraceptive options and other services.
- To ensure that all clients are treated with sensitivity, respect, and consideration. If complaints are raised, to be able to effectively manage and resolve them and to promptly refer to the Team Leader if the client complaint continues or is of a serious magnitude.
- To maintain the highest possible standard of client care by providing quality care to all clients.
- To implement a smooth, efficient client flow to minimise client waiting times.
- To monitor and evaluate client care continuously and recommend improvements as necessary.
- To provide accurate information to clients, and their families where required, to enable clients to make informed decision about their reproductive & sexual health.
- To ensure formal consent is obtained and documented prior to any service/procedure.
- To ensure sufficient supplies are available to provide services without disruption and that stock is dispensed and counted accurately; stock cards are updated continuously and waste and spoilage of stock (ie expired stock) and stock outs are minimised.
- To comply with all financial standing operating procedures including accurate and timely management of advances and surrenders required for outreach provision.
- To provide all of the following clinical services to a consistently high standard and in accordance with clinical guidelines and protocols:
- All methods of short and long-term contraceptive methods, including injections, implants and IUDs.
- Removal of implants and IUDs where required.
- Assistance with tubal ligation and vasectomy procedures.
- Cervical screening, STI screening and treatment and VCT.
- To conduct weekly checking of essential equipment, promptly inform the Team Leader of their current status, and following up repairs or maintenance as required.
- To carry out all nursing procedures (as laid down in the procedure manual).
- To maintain high standards of cleanliness and infection control measures.
- To ensure instruments are appropriately sterilised and stored in compliance with infection control protocols.
- To order medical supplies and consumables in good time to avoid shortage.
- To ensure proper storage of medical supplies.
- To support clients through the provision of vocal local techniques during procedures.
- To attend clinical training and supervision as required.
- To ensure accurate client records are maintained in both the client record book and daily register.
- To ensure all client information is kept confidential at all times and stored appropriately.
- To assist the Team Leader in the accurate, timely collation of activity data for internal and external reporting purposes.
- To assist in the collection of client feedback data.
- To fully participate in planned promotional activities including educational and awareness-raising events with clients, community members and other stakeholders.
- To positively promote MSK as a leading, quality provider of reproductive & sexual health services.
- To actively contribute to achieving the outreach team targets set by MSK.
- To attend & contribute to team meetings and the creation and implementation of work plans.
- To continuously strive to improve client satisfaction and deliver client-focussed, high quality care.
- To support new team members in their induction & orientation and assist with training as required.
- MSK nursing and midwifery staff are expected to observe the relevant code of conduct for nurses and midwives in Kenya in regard to professional and ethical conduct.
- All clinical care must be provided in accordance with the highest standards of clinical care and safety.
- You must observe high standards of personal grooming and general hygiene and ensure your appearance is neat & tidy at all times whilst on duty.
- You are expected to wear the MSK uniform.
- You are expected to act professionally at all times, maintaining excellent client-focussed care especially when circumstances are challenging
- You are expected to act with financial integrity at all time. MSK has a zero-tolerance approach to fraudulent activities, including siphoning of clients for personal financial gain.
- The nurse provider will conduct any other duties as required by the Support Office in line with the MSK goal and vision
- Commitment: To be in sympathy with the aims and principles of Marie Stopes Kenya
Education
- Successful completion of three and a half (3.5) years pre-service training at a Medical Training College or at any other recognized training institution and have been awarded the Kenya Registered Community Health Nurse Diploma by the Nursing Council of Kenya.
Professional
- Kenya Registered Community Health Nurse (KRCHN) – essential
- Additional qualification in Midwifery/Gynaecology, Family Planning and STI Management - desirable.
- Minimum 2 years’ experience of providing contraceptive services including long-term methods (implants and IUDs) – essential
- Experience of performing cervical cancer screening – desirable.
- High regard for confidentiality
- Excellent communicator – both written and spoken
- Commitment to excellent client care and the delivery of client-focused services.
- High level of attention to detail
- High level of professionalism and management of clients
- Team player with strong inter personal skills
- Ability to remain clam under pressure
- Ability to work flexibly to meet service needs. ( some evenings and weekends may be required)
Role: Outreach Team Leader / Nurse
8 Positions
Reports To: Outreach
Manager.
Liaises With: Marie
Stopes Kenya team members, MOH facility staff, CHWs
Duty Station: Migori,
Kisii, Meru, Eldoret, Kitale, Muranga, Naivasha, and Machakos
Pay Scale: Expected
gross salary inclusive of benefits and allowance is Kshs. 65,000/-
Type of Contract:
Fixed Term 2 Years – 1st August 2013- 31st July 2015
Overall Responsibility
of the Post:
Reporting
to and working with the Outreach Manager,
the Team Leader/Service Provider’s main role is to manage the Outreach
Team, ensuring effective, high quality service delivery; appropriate leadership
of the team and the provision of contraceptive counselling, long-acting methods
of contraception and other clinical services including cervical screening in
mobile outreach serving rural, poor, marginalised and under-served communities.
Team
Leaders/Service Providers are expected to deliver, maintain and promote the
high clinical and quality standards expected by Marie Stopes Kenya and to
contribute to the improved financial performance of this important delivery
channel.
Post-holders
are expected to spend at least 5 consecutive days per month away from the
regional base ensuring access to services for isolated communities.
Key Direct
Responsibilities:
1. Client care:
- To provide comprehensive client counselling on reproductive health, contraceptive options and other services.
- To ensure that all clients are treated with sensitivity, respect, and consideration. If complaints are raised, to be able to effectively manage and resolve them and to promptly refer to the Team Leader if the client complaint continues or is of a serious magnitude.
- To maintain the highest possible standard of client care by providing quality care to all clients.
- To implement a smooth, efficient client flow to minimise client waiting times.
- To monitor and evaluate client care continuously and recommend improvements as necessary.
- To provide accurate information to clients, and their families where required, to enable clients to make informed decision about their reproductive & sexual health.
- To ensure sufficient supplies are available to provide services without disruption and that stock is dispensed and counted accurately; stock cards are updated continuously and waste and spoilage of stock (ie expired stock) and stock outs are minimised.
- To comply with all financial standing operating procedures including accurate and timely management of advances and surrenders required for outreach provision.
- To provide all of the following clinical services to a consistently high standard and in accordance with clinical guidelines and protocols:
- All methods of short and long-term contraceptive methods, including injections, implants and IUDs.
- Removal of implants and IUDs where required.
- Assistance with tubal ligation and vasectomy procedures.
- Cervical screening, STI screening and treatment and VCT.
- To conduct weekly checking of essential equipment, promptly inform the Team Leader of their current status, and following up repairs or maintenance as required.
- To carry out all nursing procedures (as laid down in the procedure manual).
- To maintain high standards of cleanliness and infection control measures.
- To ensure instruments are appropriately sterilised and stored in compliance with infection control protocols.
- To order medical supplies and consumables in good time to avoid shortage.
- To ensure proper storage of medical supplies.
- To support clients through the provision of vocal local techniques during procedures.
- To attend clinical training and supervision as required.
- To ensure accurate client records are maintained in both the client record book and daily register.
- To ensure all client information is kept confidential at all times and stored appropriately.
- To provide accurate, timely collation of activity data for internal and external reporting purposes.
- To analyse activity trends and ensure performance targets are achieved, pro-actively identifying and implementing opportunities for improvements.
- To assist in the collection of client feedback data.
- To fully participate in planned promotional activities including educational and awareness-raising events with clients, community members and other stakeholders.
- To positively promote Marie Stopes Kenya as a leading, quality provider of reproductive & sexual health services.
- Undertake annual work planning in liaison with the Outreach Manager.
- Undertake monthly planning and reviews of performance with the outreach team;
- Induct, train and support new outreach team members following Marie Stopes Kenya procedures and with support from the Outreach Manager and People and Development Department.
- Manage team to include motivation, supervision, personal development, performance reviews, and dealing with minor disciplinary issues;
- To conduct annual performance reviews of team members
- Facilitate team participation in district trainings as appropriate
- Review outreach on-going training needs in liaison with Outreach Manager, Training manager and People and Development Manager.
- Refer major problems of motivation and discipline to Outreach Manager and consequently People and Development Manager;
- Hold regular team meetings to communicate information from Support Office and to discuss outreach issues and feed back any concerns or new ideas to Support Office.
- Ensure teams are neat and tidy in appearance and uniform is worn correctly
- Ensure good time keeping by outreach team members.
- Work closely with medical officers over technical issues
- To ensure team compliance with Marie Stopes Kenya clinical guidelines and other standard operating procedures.
- To attend regular supervisory meetings with the Outreach Manager
- To actively contribute to achieving the outreach team targets set by Marie Stopes Kenya.
- To attend & contribute to team meetings and the creation and implementation of work plans.
- To continuously strive to improve client satisfaction and deliver client-focussed, high quality care.
- To support new team members in their induction & orientation and assist with training as required.
- Marie Stopes Kenya nursing and midwifery staff are expected to observe the relevant code of conduct for nurses and midwives in Kenya in regard to professional and ethical conduct.
- All clinical care must be provided in accordance with the highest standards of clinical care and safety.
- You must observe high standards of personal grooming and general hygiene and ensure your appearance is neat & tidy at all times whilst on duty.
- You are expected to wear the Marie Stopes Kenya uniform.
- You are expected to act professionally at all times, maintaining excellent client-focussed care especially when circumstances are challenging
- You are expected to act with financial integrity at all time. Marie Stopes Kenya has a zero-tolerance approach to fraudulent activities, including siphoning of clients for personal financial gain.
- The Team Leader/Service Provider will conduct any other duties as required by the Support Office in line with the Marie Stopes Kenya goal and vision.
- Commitment: To be in sympathy with the aims and principles of Marie Stopes Kenya
Qualifications:
Education
Successful
completion of three and a half (3.5) years pre-service training at a Medical
Training College or at any other recognized training institution and have been
awarded the Kenya Registered Community Health Nurse Diploma by the Nursing
Council of Kenya.
Professional
- Kenya Registered Community Health Nurse (KRCHN) – essential
- Additional qualification in Midwifery/Gynaecology, Family Planning and STI
- Management - desirable.
- Minimum 2 years’ experience of providing contraceptive services including long-term methods (implants and IUDs) – essential
- Experience of performing cervical cancer screening – desirable.
- Experience of supervising teams – essential.
- High regard for confidentiality
- Excellent communicator – both written and spoken
- Commitment to excellent client care and the delivery of client-focused services.
- High level of attention to detail
- High level of professionalism and management of clients
- Team player who accepts constructive criticism and is comfortable with giving constructive criticism.
- Ability to remain clam under pressure
- Ability to work flexibly to meet service needs.
- Other requirements:
- Responsible
- Cheerful
- Reliable
- Understanding
- Self confident
- Flexible
- Perceptive
- Enthusiastic
- Task-oriented
- Honest
- Hard Working
- Willing to develop new skills
- Pro-choice i.e. committed to Marie Stopes Kenya’s mission of children by choice not chance
Applications
quoting the position title with detailed CVs with contact details of 3 referees
should be submitted to:
People
and Development Dept
pd@mariestopes.or.ke
Marie
Stopes Kenya
On
or before 22nd July, 2013
NB:
Please clearly indicate on the subject as “OUTREACH TEAM LEADER/NURSE”
Marie
Stopes Kenya is an equal opportunity Employer
