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Traffic Studio Manager and Client Service Executive Jobs in Kenya

A fantastic opportunity has arisen for a motivated and results-driven individual with a leading branding and communication agency

Traffic Studio Manager

Reporting to the General Manager

Overall Job Purpose

Handling of the Designers Output Management by supervising and advising the designers and ensuring the set deadlines are met on time without compromising the quality of the end product to the customers’ satisfaction

Duties and Responsibilities

  • Responsible for the smooth operations of design studio by organizing and coordinating workflow in order to attain the set targets on time.
  • Ensuring preparation of daily plan for the designers after developing a brief for each designer by collecting all information being given by the customer.
  • Responsible for Designer’s Output Management by supervising and advising the designers with an objective of getting best design output.
  • Assigning and following up on jobs in Pre-Press and ensuring that they go to production on time so as to meet the agreed client deadline.
  • Taking and writing briefs by compiling all the jobs in the studio and distributing them to the designers according to the designers strength and work load.
  • Responsible for receiving all jobs coming into the department in order to ascertain that the paper work done matches with the job card and whether the CD/Artwork received is useable.
  • Timely preparation and submission of accurate and comprehensive designers, Prepress and job sent to production reports to the supervisor.
  • Work with the Client
  • At  least a diploma in printing or any other relevant field or in-depth knowledge in printing
  • At  least 3 years experience in studio/Traffic management.
  • Excellent  leadership, communication and organization skills
  • Work under minimum supervision
  • Pays attention details.
Please follow this link to apply for this position:

Only shortlisted candidates will be contacted.

Client Service Executive

Reporting to the Managing Director

Duties and Key Responsibilities:
  • Establishing relationships with the clients ,maintaining and nurturing business relationships with the existing  and new clients  with an objective of increasing company revenue  by meeting the set targets
  • Preparing sales contract terms as per clients needs  and discussing the same to customer’s satisfaction after necessary approval
  • Creating portfolio of the clients accounts and monitoring their on-going activities with an  objective of ensuring they are completed in a timely and comprehensive manner to the clients satisfaction
  • Initiate new business by establishing new business contacts  by developing thorough knowledge of the clients’ business and market trends
  • Preparing  briefs as per clients requirements for execution by the creative studio
  • Check each clients job status in the creative department and updating the client on the same with a view of having  timely and complete jobs as per clients  expectations
  • Preparing  accurate and timely quotations as per the client’s needs
  • Advising the clients on  new company products  and services that would add value to their business so as to initiate new  and grow current business
  • Preparing comprehensive and timely reports
  • Implementing the approved sales  and marketing strategies
  • Handling any other duties that may be assigned from time to time
  • Degree/Diploma in Sales and Marketing or related subject
  • A minimum of 2 years experience in customer service or related field in design
  • Be motivated, enthusiastic with exceptional interpersonal skills and organizational skills
  • Able to work under pressure, multi task and make effective and consistent decisions under pressure
  • Knowledge on advertising and printing will be an added advantage
Skills required
  • Excellent communication and presentation skills
  • The ability to demonstrate an understanding of customers’ business requirements
  • Must be enthusiastic and results orientated with high energy and drive.
  • Good personal and business planning skills.
  • Team player

Only shortlisted candidates will be contacted.

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