Covenant
Executives Consultants (COVEX) is the leading HR and management consultancy
located in Nairobi-Kenya.
Position: Sales Inspector / Surveyor (Re-advertised)
Assignment
Main
mission is to evaluate all the necessary technical elements for a quote, to
follow-up the quote until the contract is signed and to assure a correct
execution once the move is booked.
Task
description
- Conduct
technical visits at the clients’ homes in order to estimate the volume of
furniture and personal belongings to be moved.
- Determine the
technical means necessary in order to ensure the smooth carrying out of
the operation.
- Explain the flow
of operations to clients and give them all the information pertaining to
the destination of their move (for example, the customs duties that are
applicable in the country of arrival, prohibited articles etc.)
- Develop the sales
offer (in collaboration with the sales coordinators).
- Systematically
send reminders to all clients / prospects after sending sales offers.
- Monitor
operations for the clients, to ensure their complete satisfaction.
- Manage any
disputes.
- Perform on the spot
quality checks on the moves.
- Provide
competitive intelligence.
- Attend events
bringing together current and prospective clients.
- Report regularly
(weekly) to the manager.
Main
skills
- Able to
establish a good relationship with the client / prospect.
- Ability to
listen: he /she understands what is important to the client / prospect.
- Observer: he /
she is able to discover what is important and valuable in the eyes of the
clients and uses it in his/her selling arguments.
- Rigorous: he/she
prepares for the visit before going to the client /prospect’s, ensures
that he/she has checked all the technical details of the operation. He/she
prepares the quotes quickly and delivers them on time.
- Persistent,
he/she knows how to argue and tries to conclude the sale during the visit.
If this is not possible, he/she systematically calls the client / prospect
within 48 hours after sending the quote to try and book the move.
- Efficient:
he/she constantly monitors his/her booking ratio.
Qualifications
& Experience:
Business
degree mandatory.
Minimum
3 years relevant experience (clearing and forwarding industry experience
essential)
Clean
driving license.
Duty
station: Nairobi
Salary:
Very
competitive and benefits.
Commencement
date:
Immediately
How to apply:
How to apply:
We
welcome applicants who meet the above requirements only.
Kindly
indicate job title and your current/previous salary on subject line.
Email
your cover letter and updated CV to: recruitment@covenantexecutives.co.ke
