Sales Manager Job in Kenya


Sales Manager

Role name: Sales Manager
Based on: Branch/Sales Manager
Reporting to: Channel Head/Regional Sales Manager
Reportees: Personal Financial Advisor

Qualification required 
  • Business related Degree
  • Minimum 2 to 3 years’ experience in sales
  • Knowledge of insurance industry
  • Strong thinking skills and understanding of the market
  • High standard of written and verbal communication
  • Close attention to detail
  • Demonstrable leadership skills
  • Good team player
1. Purpose and Descriptor of the Role

The main aim and purpose of the role is to ensure the distribution channels are supported effectively and efficiently, liaising with the back office on matters arising in the distribution channel, communicating on all matters affecting the channel, ensure resources and budget/expense control is allocated appropriately. 

This role also has accountability for building high performance culture for distribution support unit.

2. Key Outputs

The following key outputs are required from this role.

Sales/Productivity-60%    
  • Manages sales and expense budget for a sales team in a branch against target.
  • Identifies & creates coordinated sales opportunities.
Compliance-5%    
  • Ensures compliance to process & procedures to minimize business risk.
  • Ensures delivery of customer value.
Team Effectiveness-25%    
  • Individually accountable for staff time, tasks and output quality, for periods up to one year.
  • Balances own priorities with directing and motivating others.
  • Plans & assigns work over periods of up to 1 year.
  • Guides and directs staff to achieve operational excellence standards.
  • Creates a climate for optimal performance.
  • Manages performance.
  • Selects potential staff to sustain customer/client service delivery.
Marketing-5%    
  • Responsible for distribution strategy of products within a branch.
  • Accountable for local marketing.
Relationship Building-5%    
  • Responsible for external networking & relationship building with key internal and external stakeholders.
3. Deliverables (work elements)

The following detailed outputs are required from this role

Sales/Productivity    
  • Manages sales and expense budget for a sales team in a branch against target.
  • Identifies & creates coordinated sales opportunities.
Compliance    
  • Ensures compliance to process & procedures to minimise business risk.
  • Ensures delivery of customer value.
Team Effectiveness    
  • Individually accountable for staff time, tasks and output quality, for periods up to one year.
  • Balances own priorities with directing and motivating others.
  • Plans & assigns work over periods of up to 1 year.
  • Guides and directs staff to achieve operational excellence standards.
  • Creates a climate for optimal performance.
  • Manages performance.
  • Selects potential staff to sustain customer/client service delivery.
Marketing    
  • Responsible for distribution strategy of products within a branch.
  • Accountable for local marketing.
Relationship Building    
  • Responsible for external networking & relationship building with key door openers.
4. Key Competencies

The following key behavioural competencies are required to be successful in this role.

Gaining Commitment     
  • Using appropriate interpersonal styles and communication techniques to gain acceptance of ideas or plans; adapting one's own style to accommodate the target audience.
Technical Knowledge    
  • Having achieved a competent level of technical knowledge, related to a specific role.
Client Focus    
  • Exceeding client needs; building inspiring relationships; and taking responsibility for client experience.
Thinking Skills    
  • The ability to perceive, interpret and translate information (stimuli) in order to competently perform processes and tasks at various levels of complexity within the organization. It also includes the ability to apply analytical, integrative, lateral or systemic thinking; depending on the task at hand.
Decision Making    
  • The ability to make balanced and sound recommendations and decisions, by understanding issues and problems, evaluating the consequences of alternative solutions and to select the most appropriate alternative. Recommendations and decisions need to be implementable, effective and well thought through.
Initiating Action    
  • Taking prompt action to accomplish objectives; pushing beyond the boundaries and being proactive.
Sales Ability    
  • Develop approaches that best position products, services and financial advice to prospective clients to illustrate the customer value proposition. This leads to proper closure of the sales / financial advice intervention.
Aligning Performance for Success    
  • Planning, supporting and guiding/coaching others by focusing them on the accomplishment of work objectives through active performance management and development. This is done to enhance and strengthen their respective skills and abilities that they can fulfill current and future role responsibilities more efficiently.
Application procedure:

Applicants should email their applications attaching a detailed curriculum vitae and a letter indicating why they are interested in and qualified for the position and the names of three referees who can provide confidential assessment of their capabilities to a Search Committee.

All communications relating to applications for this position should be addressed to email address: therecexpert@gmail.com.

Applications should be received by 27th May 2013.

Only shortlisted candidates will be contacted.

On the subject matter of the email please indicate the position you are applying for.