Safaricom
Limited is the leading mobile telecommunications company in Kenya.
We
are at the forefront of the industry and always seek to attract and retain
talented, creative and innovative team players who are excited by the
opportunity of pushing the frontiers of this evolving technology, growing our
services, exciting our customers and contributing to our community.
Senior Sales Manager - Public Enterprise
Ref: EBU_SSMPE__MAY _2013
Reporting
to the HOD-Enterprise Sales & Retention, the role holder will develop
engagement model for the Government, County Governments, Parastatals and
related Government Agencies, NGOs and Diplomatic Missions/Agencies.
He/She
will drive strategic initiatives to increase wallet share for Safaricom
Business as well as position Safaricom Business as the preferred Integrated ICT
solutions partner for Public Enterprise Sector.
The job holder’s key responsibilities will be to:
The job holder’s key responsibilities will be to:
- Formulate and
manage the implementation of Sales Plans for public enterprise;
- Develop winning
engagement model for the public enterprise;
- Retain Baseline
Revenues from Public enterprise;
- Grow Market
share to number one position for Safaricom Business within the Public
Enterprise;
- Maintain
strategic partnership with anchor Agencies within Government to drive
business growth;
- Support the
respective Sector managers and Accounts Managers to increase penetration
within public service;
- Prospect and
sell to Public Enterprise clients by maintaining a healthy pipeline of Top
dollar deals and championing conceptual selling ;
- Effectively
manage the existing /new public enterprise accounts in terms of uptake of
other products and services, payments, revenue growth, provision of
advisory services, delivery issues, post-paid process end to end and
ensure compliance to postpaid agreement requirements;
- Develop and
manage implementation of all promotional activities within the Sector;
- Development and
implementation awareness and education programs on the Safaricom Business
Portfolio, through Customer Forums, exhibitions, joint ventures etc.
- Proactively
attend to customer related issues, consistent quality of service provided,
and get an excellent customer rating ;
- Preparation of
Public Enterprise Sales budget ;
- Performance
Management for the Public Enterprise Sales team and Client Service
management team.
- Manage the
selection, growth, development, performance, motivation and recommend the
reward of staff in the section.
- Drive Enterprise
Delight Index (EDI) initiatives to achieve and maintain number one
position in EDI within Public Sector at large.
- Develop; Sector
Development Plan (SDP) , PPP Framework, Devolution Service Framework (DSF)
and Public Enterprise Service Charter (PSC)
- Advise the
business on bilateral engagement with the government for mutual benefits.
The
ideal candidate should possess the following skills & competencies:
- BCom, BSC degree
or equivalent, MBA will be an added advantage ;
- Intermediate
knowledge of business finance and planning principles ;
- 8 years’
experience in sales and marketing in a service industry of which 3 years
should be in Senior Management;
- Experience in
driving business growth and driving aggressive business development
- Experience in
Assessing/Evaluating sales & competitor activities ;
- Good
Understanding of financial principles ,Business acumen and Administration;
- Good
Understanding of marketing and sales principles;
- Excellent
consultancy and conceptual selling skills;
- Excellent
Presentation and communication skills;
- Business
development , analysis skills and Advanced selling skills;
- Problem
solving/Designing solutions to sales related issues within the assigned
Regional territory;
- Ability to
Appraise, evaluate performance and develop Corporate Account Managers
managed & Dealers;
- Ability to
Influence /Advise customers on Safaricom products and services and
policies;
- Decisive,
disciplined and analytical.
If
you feel that you are up to the challenge and posses the necessary
qualification and experience please send your resume and application letter
indicating your experience and why you are the most suitable candidate for the
role clearly quoting the job title to the address below.
The
deadline for application is Tuesday 21st May, 2013.
Head of Talent & Resourcing
Safaricom Ltd
Nairobi
Head of Talent & Resourcing
Safaricom Ltd
Nairobi
Via
E-mail to hr@safaricom.co.ke