Faulu
Kenya Deposit Taking Microfinance Limited is a dynamic Christian organization
within the Micro-Finance sector.
Faulu
was the first Micro Finance Institution in Kenya to be licensed by the Central
Bank as a deposit taking institution.
Business Development Manager:
JOB REF: HR: 009/05/2013 (4 Vacancies)
Job Summary:
The job holder will
work closely with the Head of Business Development to drive sales, business
growth and development in the assigned business sectors or portfolio of
branches.
This
is a senior sales position which directly supports branch managers and their
sales teams to identify, develop and close sales opportunities and maximize
revenue and profitability.
Key Responsibilities
- Contribute to
the development of the annual business plan of the department in line with
the corporate strategy
- Generating
income lines and achieve income and profitability targets through
representing entire range of the company’s products and services assigned
and /or targeted client segments
- Drive and
maintain a high quality loan portfolio ,deposits and non-interest income
- Development and
retention of a highly motivated and performing sales team
- In Liaison with
the research and product development team , Initiate a review of the
existing products and services or development of new products and services
in line with customer needs & demands and corporate strategy
- Ensure
successful roll outs / implementation of new products & services
- Drive assets and
liabilities sales in the assigned portfolio through offering leadership
and motivation to the branch managers and the sales team
- Closely work
with other BDMs to identify, develop and maximize on business
opportunities within the Group, Micro & SME and Consumer client
segments
- Regularly
Monitor and evaluate the implementation of strategic initiatives by branch
managers and promptly address any gaps as appropriate
- Developing and
implementing business intelligence tools and processes
- Provide superior
level of customer relationship management with the objective of retaining
and deepening relationships with the existing clients and developing
relationships with new clients
- Ensure optimal
utilization of the company’s resources including people, financial and
technical resources within the assigned portfolio
- Offer targeted
sales support to new branches and service outlets and ensure that they
break even within the specified timelines
- Monitor and
ensure 100% compliance to all the company policies, processes, procedures
and other controls within the product /branches portfolio
- Promotion of
Faulu’s brand visibility and image
Qualifications
and Experience
- Bachelor’s
degree in a business related field (Master’s in Business Administration
Desirable)
- At least 5 year
relevant experience in managing sales within a banking /microfinance
environment out of which 3 years should be in a managerial role (Credit
management experience in Consumer , Micro & SME , Group Business
Preferred)
- Excellent
presentation skills
- Excellent Sales
/ Marketing, Customer service and relationship management skills
- Strong
communication and negotiation skills
- Excellent interpersonal
and People management skills
- Ability to
accurately plan work assignments, prioritize tasks and deliver deadlines
- Ability to
Perform under pressure
- Demonstrated
Leadership Skills
- Excellent
analytical and problem solving skills
- Flexible –ability
to travel across the country frequently
Debt Recovery Manager
JOB REF: HR: 001/05/2013 : 1 Vacancy
Job Summary:
Working
closely with the Credit Administration Manager, the job holder will ensure that
ALL approved and disbursed loans are fully repaid as stipulated in the terms
and conditions to prevent loss to the institution due to non-repayment.
Key Responsibilities
- Project relevant
trends that affect the collectibles of the portfolio and isolate potential
problem areas.
- Monitor loan
repayments globally and initiate/recommend course of action.
- Instruct and
Follow up with External Service providers on NPA matters i.e. Debt
collectors, auctioneers etc.
- Extract, confirm
and transmit CRB information to licensed Credit Reference Bureau
- Conduct client
visits (on a need basis) and telephone calls to follow up on payments from
NPA debtors.
- Execute the
institution strategy in reducing the NPA portfolio at the same time report
on NPAs (Write offs, Collections, Security Cover etc.) on a regular
pre-determined basis and provide information for CBK reporting.
- Ensure one day
arrears management for all disbursed loans is fully executed.
- Ensure a record
is maintained with track of all the recovery progress for all loans in
arrears.
- Ensure weekly
arrears reports are prepared for all the branches and follow with them to
ensure full repayment.
- Ensure demand
letters are prepared and ensure that they are forwarded to the defaulting
customers.
- Ensure reports
are prepared and recommendations made on bad debts to be written-off to
the management for approval.
- Ensure an up to
date register on loan related insurance claims is maintained and ensure
prompt reimbursement from underwriters.
- Monitor debt
collection response cycles and contacts as well as credit control
performance
- Manage resource
scheduling and the determination of priority of work and procedures to
maximize production output and success levels.
- Report and
monitor all risks associated with debt recovery.
- Generate
compliance reports for use in decision making and performance appraisals.
Perform any other duties within the scope of this position.
Qualifications
and Experience
- Business related
degree, CPA qualification is an added advantage.
- 4 years
experience in debt collection and recovery environment (Practical experience
in Lending and recovery).
- Knowledge in
credit management and banking is an obvious advantage.
- Capacity and
willingness to work for long hours and within strict deadlines.
- Excellent
interpersonal skills with good leadership skills.
- Knowledgeable on
the Financial services sector a must
Senior Credit Analyst - Consumer Lending
JOB
REF: HR: 002/05/2013 (1 Vacancy)
Job Summary:
Working
closely with the Credit Administration Manager the job holder will ensure that
the institution is safeguarded against loss by ensuring accuracy, completeness
and credit worthiness of Consumer Lending proposals, recommend appropriate risk
mitigation mechanisms and setting up relevant sanction conditions, consumer
MOUs reviews and post disbursement follow ups.
Key Responsibilities
- Countercheck and
approve all consumer applications analysed by consumer analysts and ensure
they are processed within the acceptable timelines.
- Verify
Compliance to canons of consumer lending through inspection of ability to
pay, fulfilment of consumer MOU requirements and proper documentation to
ensure credit risk is adequately mitigated.
- Review all
existing consumer relationships and making recommendations to the
management to aid quality consumer lending.
- Prepare draft
board papers for review of any consumer lending product facilities and
guidelines for further review and further approval by the management.
- Follow up with
the branches to ensure fulfilment of ALL Consumer MOU sanction conditions
and other covenants prior to disbursement of the facilities.
- Recommend policy
reviews for customer service and risk management improvement based on
experiences and industry trends.
Qualifications
and Experience
- Business related
degree (CPA 2 an added advantage)
- 3 years’
experience in credit analysis in a Consumer Lending environment, debt
collection and recovery
- Knowledge of
alternative credit appraisal mechanisms and substitute securities like
chattels mortgages, guarantors, stock, livestock etc.
- Capacity and
willingness to work for long hours and within strict deadlines
- Excellent
interpersonal skills with good leadership skills
- Knowledgeable on
the Financial services sector
Senior Credit Administration Officer - Consumer Lending
JOB
REF: HR: 003/05/2013 (1 Vacancy)
Job Summary:
Working
closely with the Credit Administration Manager the job holder will ensure
compliance with internal credit policies & procedures, efficient flow of
consumer lending processes, prompt reporting on quality consumer loan book and
setting up relevant sanction conditions, consumer MOU reviews and post
disbursement follow ups.
Key Responsibilities
- Ensure all
consumer loan applications are verified with the employers to confirm the
authenticity and ability.
- Ensure that
deduction data advice forms are prepared accurately, submitted to the
relevant employers and that all loans are fully recovered in order to
maintain a quality portfolio.
- Ensure that
payment schedules are collected from relevant employers in time to
facilitate loan recovery for all disbursed loans.
- Ensure that
reconciliation of payment received and the expected installments is up to
date for all consumer loans.
- Ensure that all
posting schedules for payments have been received and handed over to
Credit MIS for processing.
- Ensure that
posting of all customer refunds for excessive deductions are done within
the required timelines.
- Ensure that all
consumer relations are well maintained for smooth process flow
- Review all
existing consumer relationships and making recommendations to the
management to aid quality consumer lending
- Follow up with
the branches to ensure fulfillment of ALL Consumer MOU sanction conditions
and other covenants prior to disbursement of the facilities
- Recommend policy
reviews for customer service and risk management improvement based on
experiences and industry trends
- Ensure that the
quality of consumer loan book is maintained within set targets.
Qualifications
and Experience
- Business related
degree
- Knowledge in
accountancy an obvious advantage
- 3 years’
experience in credit analysis in a Consumer Lending environment, debt
collection and recovery
- Knowledge of
alternative credit appraisal mechanisms and substitute securities like
chattels mortgages, guarantors, stock, livestock etc.
- Corporate
relationship management experience
- Capacity and
willingness to work for long hours and within strict deadlines
- Excellent
interpersonal skills with good leadership skills
- Knowledgeable on
the Financial services sector
Consumer Lending
JOB
REF: HR: 004/05/2013 Credit Analyst – (5 Vacancies)
Job Summary:
Working
closely with the Senior Credit Analyst –Consumer Lending, the job holder will
ensure that all Consumer Lending proposals/applications from the branches are
reviewed for credit risks in accordance with internal policies and procedures,
CBK prudential guidelines and best practice.
He
/she shall safeguard the institution against loss by ensuring accuracy,
completeness and credit worthiness of Consumer Lending proposals, recommend
appropriate risk mitigation mechanisms and setting up relevant sanction
conditions, consumer MOU reviews and post disbursement follow ups.
Key Responsibilities
- Analyze the
Consumer credit requests against the consumer lending guidelines as a
basis for making approval / decline recommendations
- Verify
Compliance to consumer lending policy requirements through inspection of
ability to pay, fulfillment of consumer MOU requirements and proper
documentation to ensure credit risk is adequately mitigated.
- Review existing
consumer relationships and making recommendations to the management to aid
quality consumer lending.
- Prepare draft
board papers for review of any consumer lending product facilities and
guidelines for further review and further approval by the management.
- Follow up with
the branches to ensure fulfillment of ALL Consumer MOU sanction conditions
and other covenants prior to disbursement of the facilities
- Recommend policy
reviews for customer service and risk management improvement based on
experiences and industry trends
- Do any other
duties that may be assigned by the Management.
Qualifications
& Experience
- 1 year
experience in credit analysis in a Consumer Lending environment, debt
collection and recovery
- Knowledge of
alternative credit appraisal mechanisms and substitute securities like
chattels mortgages, guarantors, stock, livestock etc.
- Knowledge in
accountancy an obvious advantage
- CPA2 an added
advantage
- Capacity and
willingness to work for long hours and within strict deadlines.
- Knowledgeable on
the Financial services sector
Credit Analyst
JOB
REF: HR: 005/05/2013 (4 Vacancies)
Job Summary:
Working
closely with the Senior Credit Analyst he /she will ensure that all Individual
and Group Lending Micro Credit proposals from the branches are reviewed for
credit risks in accordance with internal policies and procedures, CBK prudential
guidelines and best practice.
He
/she shall safeguard the institution against loss by ensuring accuracy,
completeness and credit worthiness of Group and Individual proposals, recommend
appropriate risk mitigation mechanisms such as proper securities and their
perfection, relevant sanction conditions and post disbursement follow ups.
Key Responsibilities
- Analyze the
Group and Individual Micro Credit requests against all the canons of
lending (Character, Capacity, Conditions, Capital, and Collateral) as a
basis for making approval / decline recommendations
- Verify
Compliance to canons of group lending through inspection of consistency of
and adequacy of LSF contributions, loan repayment records & history,
group constitution, group cohesion, co-guarantee mechanisms etc alongside
with group dynamics and ensure credit risk is adequately mitigated.
- Prepare the
Sanction sheets and offer letters based on 1 & 2 above and ensure
accuracy, completeness and neatness of the same for further approval by
relevant Head office Credit Committees.
- Prepare draft
board papers for facilities requiring approval by the Risk Management
Committee of the board for further review by management at Credit
Administration departments.
- Follow up with
the branches to ensure fulfillment of ALL sanction conditions and other
covenants prior disbursement of the facilities.
- Submission of
securities to security perfection officer within 12 hours of receipt from
branches for further advise to legal department.
- Recommend policy
reviews for customer service and risk management improvement based on
experiences and industry trends.
- Perform any
other duties within the scope of this position.
Qualifications
& Experience
- Business degree
- 2 year
experience in credit analysis in a Individual Micro Lending or group
lending environment, debt collection and recovery
- Knowledge of
alternative credit appraisal mechanisms and substitute securities like
chattels mortgages, guarantors, stock, livestock etc.
- Knowledge in
accountancy (CPA2) an obvious advantage
- Capacity and
willingness to work for long hours and within strict deadlines.
Credit Administration Officer
JOB
REF: HR: 006/05/2013 (7 Vacancies)
Job Summary:
Working
closely with the Senior Credit Administration Officer, he /she will ensure that
all Consumer Lending proposals/applications from the branches are reviewed for
credit risks in accordance with internal policies and procedures, CBK
prudential guidelines and best practice.
He
/she shall safeguard the institution against loss by ensuring accuracy,
completeness and credit worthiness of Consumer Lending proposals, recommend
appropriate risk mitigation mechanisms and setting up relevant sanction
conditions, consumer MOU reviews and post disbursement follow ups.
Key Responsibilities
- Verify all consumer
loan applications with the employers to confirm the authenticity and
ability.
- Accurately
prepare deduction data advice forms, submit them to the relevant employers
and ensure that all consumer loans disbursed are fully recovered in order
to maintain a quality portfolio.
- Collect payment
schedules from relevant employers in time to facilitate loan recovery for
all disbursed loans.
- Reconcile
payments received against expected installments and re-advice the
employers in case of discrepancies immediately.
- Prepare posting
schedules for payments received and handing them to Credit MIS for
processing of all consumer loan applications.
- Posting of all
customer refunds for excessive deductions within the required timelines.
- Maintain good
relations between Faulu Kenya, employers and customers for smooth process
flow and good customer delight.
- Review all
existing consumer relationships and making recommendations to the
management to aid quality consumer lending
- Follow up with
the branches to ensure fulfillment of ALL Consumer MOU sanction conditions
and other covenants prior to disbursement of the facilities
- Maintain a high
quality consumer loan book.
- Recommend policy
reviews for customer service and risk management improvement based on
experiences and industry trends
- Perform any
other duties within the scope of this position.
Qualifications
& Experience
- 1 year
experience in credit analysis in a Consumer Lending environment, debt
collection and recovery
- Knowledge of
alternative credit appraisal mechanisms and substitute securities like
chattels mortgages, guarantors, stock, livestock etc.
- Knowledge in
accountancy an obvious advantage
- Capacity and
willingness to work for long hours and within strict deadlines.
Credit Documentation Officer
JOB
REF: HR: 007/05/2013 (2 Vacancies)
Job Summary:
Working
closely with the Team Leader - Credit Documentation, the job holder will ensure
compliance with internal credit policies and procedures, best practices and CBK
prudential guidelines to facilitate management of credit risks within tolerable
levels.
He/she
will ensure that ALL loans approved by the branch credit committees follow the
laid down procedures, are complete in all material aspects and safeguard the
institution from losses that may emanate from acts of negligence and
carelessness.
Key Responsibilities
- Receive
disbursed loan application forms within BCC limits and verify against the
batch proofing schedule.
- Follow up with
branch managers for any forms not forwarded and reasons for the same.
- Review the loan
application forms for errors and omissions, compliance with the laid
credit policies and procedures and guidelines issued from time regarding
administration of credit.
- Confirm
existence of securities e.g. chattels mortgages forms, KYC documents and
that the loan forms are complete in all material respects to form a
binding contract between Faulu, clients, groups, guarantors etc.
- Log in issues of
concern from each branch and escalate it to the branch manager, credit
administration department management for further action.
- Initiate
reversal and / or immediate recovery of loans found to be inadequate and
in contravention of credit policies and procedures and escalate the same.
- Responsible for
communication calling for additional or missing documents, perfection of securities
/ conditions within 12 hours from receipt of the batches.
- Confirm that the
loans are maintained in the system properly, all charges collected and
loan pay offs cleared.
- Batch proof
within 12 Hours all loan disbursed at credit administration department and
confirm that loans have been keyed in properly, all charges collected and
disbursement conditions met and any errors corrected.
- Organize proper
prompt system of filing and retrieval of all loan forms with the archives
section.
- Generate
compliance reports for use in decision making and performance appraisals.
Qualifications
& Experience
- Business related
Degree or Diploma
- 2 years
experience in credit analysis and debt collection.
- Knowledge in
accountancy an obvious advantage
- Proficiency in
IT and T24 skills
- Capacity and
willingness to work for long hours and within strict deadlines.
Credit Collections & Recovery Officer
JOB
REF: HR: 008/05/2013 (4 Vacancies)
Job Summary:
Working
closely with the Debt Recovery Manager, he /she will ensure compliance with
internal credit policies and procedures, best practices and CBK prudential
guidelines to facilitate management of credit risks within tolerable
levels.
The
Job holder will ensure that ALL approved and disbursed loans are fully repaid
as stipulated in the terms and conditions to prevent loss to the institution
due to prompt non-repayment.
Key Responsibilities
- Ensure one day
arrears management for all disbursed loans.
- Record and
maintain a track of all the recovery progress for all loans in arrears.
- Prepare weekly
arrears reports for all the branches and follow with them to ensure full
repayment.
- Prepare demand
letters and ensure that they are forwarded to the defaulting customers.
- Prepare debt
collection instructions to external service providers to facilitate
recover as per the debt recovery guidelines.
- Prepare reports
and make recommendations on bad debts to be written-off to the management
for approval.
- Processes and
maintain an updated register on loan related insurance claims and ensure
prompt reimbursement.
- Monitor debt
collection response cycles and contacts as well as credit control
performance.
- Manage resource
scheduling and the determination of priority of work and procedures to
maximize production output and success levels.
- Report and monitor
all risks associated with debt recovery.
- Generate
compliance reports for use in decision making and performance appraisals.
- Perform any
other duties within the scope of this position.
Qualifications
& Experience
- Business degree
/ diploma
- 2 years’ experience
in credit and debt collection.
- Knowledge in
credit management is an obvious advantage
- Proficiency in
IT and T24 skills
- Capacity and
willingness to work for long hours and within strict deadlines.
For
all the advertised positions, the job holders are required to be fast decision
makers, assertive, of high degree of confidentiality, integrity, proactive team
players who are both creative and innovative.
Strong
Christian values, commitment and passion for the transformation of the low
income populationare key requirements for all these positions.
If you meet the specified criteria, send your application letter and updated CV (including 3 referees, one of whom must be a spiritual leader) to the undersigned through the e-mail address below (Cite Job Ref No: as Application & Email Subject)
Head of Human Resources
Faulu Kenya Limited
P.O Box 60240 – 00200
Nairobi
Email: excitingcareers@faulukenya.com
Applications to reach us on or before 17th May, 2013.
Only
shortlisted candidates will be contacted.