Norwegian Refugee Council (NRC) has been present in Somalia
since early 2004 and has since expanded its Horn of Africa Programme to Kenya
in 2006 and to Ethiopia in 2011.
Since 2004, the Norwegian Refugee Council (NRC) has demonstrated
a regional competence and expertise in working with displaced
populations.
The Regional Office is based in Nairobi, Kenya with offices and operations in Somalia (Puntland, Somaliland and Mogadishu), Kenya (Dadaab, Kakuma and Molo), Ethiopia (Addis Ababa, Dolo Ado, Shire and Asosa) and Yemen (Sa’naa).
The NRC Horn of Africa mission is an expanding programme.
NRC is seeking an IT Intern who will assist the Information & Communication
Technology Officer with the daily support of the NRC Nairobi Day to day
management of IT functions, ensuring the proper functioning of LAN, Server, the
E-mail system and internet connectivity, providing timely end user computer
support, ensuring that there is Hardware, printers and software resources
availability and ensuring that the office is applying the Technology related
SOPs and also to see that the Information technology goals are achieved.
Reference no.: 1753866288
Deadline for application: 19.04.2013
Job description
Job description
- Deputizing
ICT Officer in day-to-day administration, maintenance, and support of
computer systems and networks.(Manage the user helpdesk).
- Analyzes
information to determine, recommend, and plan layout for type of computers
and peripheral equipment, or modifications to existing equipment and
system, that will provide capability for proposed project or work load,
efficient operation and effective use of allotted space
- Confers
with computer users to obtain information on limitations and capabilities
of existing system and capabilities required for workload.
- Responsible
to monitor functioning of equipment to ensure system operates in
conformance with specifications
- Developing
and coordinating the production of Technical Instruction Document for
Training in Basic Computer Studies and training staff.
- Ensure
that all computers on the Network, including visitors’ are free from
viruses and other bugs.
- In
liaison with the ICT Officer, follow up on all scheduled Hardware services
and maintenance as per the set timetable, confirming satisfactory
completion after each exercise.
- Keep
updated Centralized periodic data backup records and investigate any
unsuccessful overnight backup processes, by perusing the logs.
- Manage
all the backup media and ensure safe keeping in the Safe, and in liaison
with the ICT Officer organize for copies for offsite storage.
- Oversee
the interfacing of printers, photocopying, fax machines with computer
network.
- Maintain
the database (Asset Register) of equipment and ensure that all equipment’s
released are correctly endorsed to the user.
- Ensure
assets Register is updated regularly
Education level
- Academy
college / University
Personal qualities
- Demonstrable
proficiency in technically providing user support for all typical office
Information & Communication Technology Systems – LAN/WAN/WLAN
technologies, printers etc
- Attitude
of keeping up to date with modern ICT trends
- Ability
to troubleshoot and provide computer solutions covering hardware and
software.
- Ability
to work independently, as part of a team.
- Cultural
awareness and sensitivity
- Good
communication and interpersonal skills.
Job location: Kenya
Education field
Education field
- Computing
/ IT
Qualifications
- Higher
Diploma in Information Technology or equivalent
- MCSE,
MCITP A+ or Equivalent is added advantage
- Minimum
of 1 year relevant work experience.
Duty station: Nairobi
Duration of Contract: 8
Months with possibility of extension.
Salary/benefits: According
to NRC’s general directions, The candidate will observe NRC’s code of conduct
and working hours for the office in NRC Nairobi.
Miscellaneous info
- Temporary
- Number
of positions: 1
Candidates should apply on line by going through www.nrc.no.
Email and paper applications will not be considered.