Director of Business Operations Job in Nairobi Kenya


Director of Business Operations
 
Location: Nairobi, Kenya

Job Type: Full time employee, senior management

Background
 
Jacaranda Health is a leading social enterprise based in Nairobi, Kenya. 

Our ambition is to become the largest chain of maternity clinics in East Africa, and a leader in innovation in maternal health services. 

We are combining business and clinical innovations to provide affordable, safe, and friendly maternity and reproductive health services to low-income urban women. 

We opened our first maternity hospital in 2012, and plan for rapid expansion within Nairobi and beyond.  

Please visit www.jacarandahealth.org for more details.

Job Description
 
We are looking for an experienced manager to join our team and provide operational leadership as we grow. 

We have caught the attention of the maternal health community and we have committed funders and an excellent board of directors. 

We have also received awards for our model: recognized by Gates Foundation and Grand Challenges Canada, the Draper Richards Kaplan Foundation, and the Center for Health Market Innovations awards. 

The Director of Business Operations will help lead the transition from proof-of-concept to scale – from a start-up of 40 staff to a sector-leading organization.

Specifically, these responsibilities will include:

Organizational leadership: As part of the Jacaranda Executive Team, guide the organization’s strategy and business model, and build a strong team capable of executing on our goals at scale.
 
Growth and expansion: Oversee the process of selecting targets for geographic expansion, and work closely with our real estate and clinical teams to evaluate candidate sites and manage the setup process. 
 
Human resources and administration: Oversee Jacaranda’s HR operations, including recruiting and staff retention. Work closely with the HR Manager on long-term planning, incentive structures, and infusing our HR operations with innovation and creativity. 
 
Marketing and sales: Supervise Jacaranda’s Marketing Manager, and ensure day to day sales and marketing activities are aligned with the organization’s strategy and growth goals.
 
Strategic planning and special projects: Coordinate Jacaranda’s efforts to develop new service offerings, plan for growth, and establish strategic partnerships. Oversee staff and consultants engaging in special projects, and hold them accountable to timelines.

This is a senior, C-level position, reporting to Jacaranda’s Executive Director and sitting on the executive team with our Clinical Operations Director and Finance Director.

Reporting to you will be our HR manager, community relations and research manager, marketing and sales leads, facilities growth and real estate teams, and special projects associates. Jacaranda Health is a start-up organization in the early days of its growth; we need a leader who is flexible and able to juggle numerous responsibilities.

The person we’re looking for has top-notch strategy and analysis capabilities, paired with deep experience in an operational management setting (preferably in a similar geographic setting and/or a health-related enterprise, but these are flexible for the right candidate). 

Above all, this person must be excited about the idea of making a difference in maternal health.

Desired Qualifications
  • Bachelor’s degree (Master’s preferred) in a relevant field
  • At least 7-10years work experience, with 2+ years in an operations role in comparable setting
  • Strong analytical and financial skills
  • Demonstrated leadership, networking and negotiation skills.
  • Hands-on approach to getting things done
  • Excellent verbal and written communications skills in English; preference given for excellent Swahili skills as well
  • Passion for improving the health of mothers and children in East Africa
  • Strong computer and office skills.
Based in Nairobi, Kenya, or willing to relocate to Nairobi for a minimum of 2 years

To Apply
 
Interested candidates should submit a CV and cover letter tojobs@jacarandahealth.org, with subject line Director of Business Operations.

Unfortunately, due to the volume of applications received, we will be unable to confirm all submissions.