Job Description:Area Manager - Sales
Department:Franchise Sales & Operations
Department:Franchise Sales & Operations
Reports to: Sales & Operations Manager
Sanergy is a social venture that is rapidly transforming the informal settlements of Nairobi.
We are building a network of local entrepreneurs who run
small-scale sanitation centers.
We sell affordable, accessible and hygienic sanitation services
to individuals,who run these facilities as small businesses, thereby making a
valuable contribution to their communities and earning a good income.
It’s a win-win that is spurring the development of
Kenya.
We have launched over 175 franchised toilets in Mukuru and
Viwandani, and will be expanding rapidly during the upcoming year.
Role & Responsibilities:
Role & Responsibilities:
The objective of this role is to manage the Franchise Sales
& Operations staff (i.e., Sales Associates, Field Officers) for a given
area.
The Area Manager - Sales is responsible for the development and performance of all franchise-related activities in the assigned area.
The Area Manager - Sales is responsible for the development and performance of all franchise-related activities in the assigned area.
As the Area Manager - Sales, you supervise, manage and coach
your team and provide leadership towards the achievement of sales growth and
operational sustainability in line with company vision and goals.
Additionally, the candidate will be responsible for the
development of sales training, materials, and strategy for the entire Sales
& Operations Team.
Some key duties/responsibilities of the Area Sales Team Manager include:
Sales Management
Some key duties/responsibilities of the Area Sales Team Manager include:
Sales Management
- Develop
and execute strategies to expand the customer base in the assigned sales
area
- Initiate
and coordinate structured execution of action plans to penetrate new
markets
- Maintain
highly-detailed record keeping processes for sales & operations, and
ensure constant, pro-active implementation
- Provide
accurate forecasts and reports on activity and sales & operations
performance
- Monitor
customer preferences to determine focus of sales efforts
- Take
an active role in the sales process from qualifying leads to closing the
sale
- Oversee
creation and implementation of sales material
- Meet
established sales targets, goals, and quotas
- Meet
established customer satisfaction and retention levels
Team Management
- Manage
team to ensure satisfaction and success of customers / franchisees
- Participate
in recruitment and selection of Sales Associates and Field Officers
- Supervise
and develop Sales Associates to continually improve sales performance
- Conduct
regular training, coaching, and counselling with Sales Associates to build
motivation and selling skills
Who we are looking for
- Proven
track record of managing and driving a sales team
- Proven
ability to use CRM technology (e.g., Salesforce)
- Proven
track record of achievement of targets
- Proven
experience in selling goods that cost approx. KES 50,000
- Extensive
sales experience (ideally 4-8 years)
- Highly
detail-oriented and process-oriented
- Experience
working in informal settlements
- Ability
to develop and manage consistent processes
- Ability
to effectively communicate at all levels
- Ability
to build relationships
- Strong
team player
- Strong
computer skills
- Fluent
English and Kiswahili
- Precision
in your work, self-driven, proactive, passionate and positive
- University
degree
- Coaching
skills
Availability
The Area Manager – Sales will occasionally be required to work
in the evenings and on weekends.
What we offer:
What we offer:
We offer a challenging position within a multicultural and
dynamic start-up company, selling a product and service that makes a
significant positive impact, and working with a highly motivated team who is
passionate about the cause.
If you’re interested, please forward your application tohttp://www.jobscore.com/jobs/sanergy/list
