Position: Sales
Executive
Reporting To: Sales and Marketing Manager
Job Objective
Duties and Responsibilities
- Determine
the needs of the customer and show them the range of products available.
- Introduce
new products to prospective buyers in the hospitality industry.
- Inform
the production manager of frequent enquiries for products not available in
stock.
- Report
all customer complaints in writing and follow up until action is taken.
- Ensure
all items are clearly and correctly labeled.
- Conduct
market research to investigate clients’ specific needs and organizational
requirements in order to determine market demand.
- Apply
information gathered from investigation and already gained product
knowledge to meet the needs of the clients.
- Create
and maintain a good customer – company relationship by meeting all
customer specifications, provide necessary product information to them and
answer any forthcoming questions.
- Make
follow ups on new and existing customers with an aim of winning new
business opportunities.
- Maintain
full awareness of current trade activity within the hospitality industry.
- Assist
with regular stock checks and periodic stock takes.
- Respond
to general customer enquiries received by phone or in person.
- Ensure
any issues concerning customer care are reported to the Sales Manager.
- Inform
on new products and services as well as opportunities in the market.
- Any
other duties as assigned by the management.
Person Specification
- Excellent
negotiation skills
- Very
presentable, neat and organized.
- Excellent
organizational and administrative skills
- Proven
excellent communication skills, written and verbal
- Excellent
computer skills, including word-processing, email, internet, spreadsheets
- Strong
networking and interpersonal skills
- Ability
to prioritize workload
- Ability
to be both a self-starter and to work as part of a team
- Proven
reliability.
Job Specification
- Minimum
diploma in Sales and Marketing from a reputable institution
- Any
experience in Hospitality Industry will be an added advantage.
- Minimum
two (2) year experience as a sales person in the Household and Catering
Supplies industry.
ONLY candidates fulfilling the requirements of the positions
should email
- their
detailed CVs,
- indicating
your availability and
- expected
salary
Via email to ‘philip@dafinaconsultants.com’.
Indicate SALES EXECUTIVE on the subject line.
Deadline for application is 22nd March 2013