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Operations Manager Job in Kenya

This job is only open to Kenyan Citizens
Manager, Airport Operations 

1 Position

Swissport is an international organisation that provides ground handling services for around 118 million passengers and 3.5 million tonnes of cargo a year on behalf of some 650 client-companies in the aviation sector. 

Swissport is active at 192 airports in 38 countries on 5 continents. Swissport Kenya is recruiting for the position of Manager, Airport Operations based at Jomo Kenyatta International Airport.

We are seeking a senior professional with a proven track record in managing a large scale operation, teams and resources in an optimal manner.  The successful applicant will be driven, a people manager, result oriented with a “can do” attitude".

Key Duties and Responsibilities

  • Ensure that operational excellence is delivered in an efficient and cost effective manner without compromising on quality and service delivery.
  • Provide direction, guidance, coaching and leadership to direct reports.  Ensure general staff wellbeing and maintain industrial relations.
  • Manage the financial and commercial aspects of the ground handling business including monitoring budgets and contributing to the delivery of the agreed financial targets for the year.
  • Translate the overall organisational strategic objectives into clear and measurable collective and personal goals.
  • Build, manage and sustain customer and industry relations towards the mutual benefit of all parties.
  • Establish, implement and maintain operational standards and procedures, ensuring the efficiency and safety of the operational environment.
  • Define targets and key performance indicators for each operational department and ensure they are met.
  • Ensure proper reporting of operational results to the Chief Executive Officer and Swissport International.
  • Maintain corporate governance and actively contribute to risk management.
Education:  University Degree or equivalent academic capabilities
Professional Experience:  Business Management / Logistics Management / Administration
Experience: 5 years in a relevant managerial position with a focus on people management. Aviation industry experience would be an added advantage.

Application letter and CV should be forwarded via email: to:

The Human Resource Manager
Swissport Kenya/Airside Limited
P.O. Box 19177, 00501 

Be part of the team that brings Swiss time to the African soil!

Closing Date:  March 29, 2013

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