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Clinical Operations Associate Job in Ruiru Kenya


Jacaranda Health is a social venture that aims to set a new standard for maternity care in East Africa. 

We are combining business and clinical innovations to provide affordable maternity and reproductive health services to low-income urban women. 

We are launching our first clinics in Nairobi this year, and plan to expand to other locations in the region. 

Job Summary

Jacaranda is seeking a Clinical Operations Associate to support our Clinical Director.   

The ideal candidate will be experienced in handling a wide range of administrative and executive support related tasks and will be able to work independently with little or no supervision. 

This person must be exceedingly well organized, flexible and enjoy administrative challenges of supporting a growing office.
The ability to interact with staff (at all levels) in a fast paced work environment, sometimes under pressure, remaining flexible, proactive, resourceful and efficient with a high level of professionalism and confidentiality is crucial to this role. 

Expert level written and communication skills, strong decision making ability and attention to detail are equally important.

  • Produces information by transcribing, formatting, inputting, editing, retrieving, copying, and transmitting text, data, and graphics.
  • Conserves executive's time by reading, researching, and routing correspondence; drafting letters and documents; collecting and analyzing information; initiating telecommunications.
  • Maintains director's appointment schedule by planning and scheduling meetings, conferences, teleconferences, and travel.
  • Represents the director by attending meetings in the director's absence; speaking for the director.
  • Welcomes guests and customers by greeting them, in person or on the telephone; answering or directing inquiries.
  • Maintains customer confidence and protects operations by keeping information confidential.
  • Completes projects by assigning work to clerical staff; following up on results.
  • Prepares reports by collecting and analyzing information.
  • Secures information by completing data base backups.
  • Provides historical reference by developing and utilizing filing and retrieval systems; recording meeting discussions.
  • Maintains office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; evaluating new office products; placing and expediting orders for supplies; verifying receipt of supplies.
  • Ensures operation of equipment by completing preventive maintenance requirements; following manufacturer's instructions; troubleshooting malfunctions; calling for repairs; maintaining equipment inventories; evaluating new equipment and techniques.
  • Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies.
  • Contributes to team effort by accomplishing related results as needed.
  • 3+ years supporting at the executive level
  • Excellent calendar management skills, including the coordination of complex executive meetings
  • Experience with assisting management with the creation of Power Point presentations
  • Strong knowledge of MS office, including Word, Excel, Power Point and Outlook
  • Experience scheduling travel arrangements for management
We strongly prefer a Bachelor’s degree with experience in successfully creating and /or modifying processes and offering support in a professional services environment.

To Apply
Interested candidates may apply by:
1. Completing the online form available by clicking here: Jacaranda Health Clinical Operations Associate Application Form - Jan 2013 or by pasting this link into your web browser: 
2. After completing the application form, please also submit your current CV and a cover letter to

Only applicants that have completed the online form as well as submitted their CV will be considered. 

No calls please. 

Unfortunately, due to the volume of applications received, we will be unable to confirm all submissions. 

Preference will be given to applications submitted by January 30, 2013

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