Shop Sales Executive - Nakuru
Our client, telecommunication company and Safaricom dealer urgently wants to fill the above position
Job Purpose
To effectively execute sales and customer care functions (Internal &
External clients) with view of meeting or surpassing the set targets in terms
of customer count and the overall shop turnover.Our client, telecommunication company and Safaricom dealer urgently wants to fill the above position
Job Purpose
Job Dimensions
- Safe
custody and accountability for M-Pesa Cash and E-Float
- Assist
M-pesa Customers with deposit and withdrawal transactions
- Serve
walk in clients while up holding high quality level of service
- Sell
across the range products and monitor the sales trends
- Post
FSE and Shop Sales to the POS system(SAP)
- Maintenance
of creative and attractive displays
- Gather
market intelligence
- Prepare
monthly, weekly and daily reports as required and submit in a timely
manner
- Liaise
with the outlet manager in managing stock levels and recommending new
products.
- Reconciling
sales and cash collections by close of business.
- Perform
routine cashiering from time to time
- Performing
other tasks as and when requested by the outlet Manager
- Participate
in outdoor sales promotional activity during roadshows and other events
Key Result Areas
- Deliver
sales targets in adherence to company procedures and related rules and
regulations set by partners(Safaricom Dealership)
Key Decisions
- Determining
the right value of stock to be held by a Field Sales Executive,
considering their various Credit limits.
- Deciding
on the right products and their quantities to be stocked in the store.
Key Performance Indicators (KPIs)
- Monthly
turnover
- Growth
in the number of M-pesa transactions per day
- No.
of new Customers recruited to the branch
- Time
taken and effectiveness of resolution offered in handling customer
complaints. Number of registered customer compliments or complaints in a
given time period.
Key Relationships
- Branch
Manager- Daily reconciliations of M-Pesa & the Daily collections by
the Cashier. Escalation of issues that are require managerial attention
- Field
Sales Executives- Daily Dispatch of stocks, Cash collection, and
Reconciliation.
- Shop
Sales Executives – coordination of shop floor activity to maximize sales
and increase customer care efficiency
Qualifications, Knowledge and Experience
Expertise and Minimum requirement
Academic qualification/s
Diploma in sales and marketing. Public Relations or Business Management
Skills
- Selling
skills
- ICT
proficiency; Experience with a POS system
- Good
communication skills
- Good
negotiation skills
Relevant experience
- At
least 6 months selling experience in selling
Other requirements
- Certificate
of good conduct
- Should
be innovative.
If you meet all the above requirements, kindly send us your cv
(INCLUDE YOUR CURRENT & EXPECTED SALARY IN THE CV) to:
Frank Management Consult
Limited
Nyaku House,1st Floor, Argwings Kodhek Road, Hurlingham
Emails; frankmconsult@yahoo.com
Only short listed candidates will be contacted
Frank Management Consult Ltd
Nyaku House,1st Floor,
Argwings Kodhek Road,Hurlingham
Nyaku House,1st Floor, Argwings Kodhek Road, Hurlingham
Emails; frankmconsult@yahoo.com
Only short listed candidates will be contacted
Frank Management Consult Ltd
Nyaku House,1st Floor,
Argwings Kodhek Road,Hurlingham