Safaricom Limited is the leading mobile telecommunications
company in Kenya.
We are at the forefront of the industry and always seek to
attract and retain talented, creative and innovative team players who are
excited by the opportunity of pushing the frontiers of this evolving
technology, growing our services, exciting our customers and contributing to
our community.
Senior Engineer - RAN Configuration & Support
Ref: TECHNOLOGY_SERCS__DEC _2012
Reporting to the Senior Manager: Configuration & Support,
the position holder will be responsible for
- Providing
long term RAN system configuration and support;
- On
callout for 24 hours daily;
- Providing
2nd line support to RAN system faults escalated from first line
maintenance;
- Interface
with the supplier of the RAN equipment and follow up on escalated
problem;
- RAN
subsystem upgrades and major network configuration changes;
- Develop
tools for automation and speed up the support processes
The job holder’s key responsibilities will be to:
- Ensuring
RAN systems (GSM, UMTS) and NEs continuously perform within or exceed
KPIs;
- Ensuring
RAN systems and operational availability to support customer traffic;
- Resolution
of faults escalated from 1st Line maintenance teams within SLAs;
- Ensuring
all newly integrated RAN equipment follow & adhere to the laid down
acceptance criteria;
- Perform
configuration changes on RAN Network elements & S/W upgrades to meet
network KPIs;
- Analyze
network KPIs, logs and warnings and initiate corrective measures to
resolve complaints and faults.
The ideal candidate should possess the following skills &
competencies:
- 3
years working experience in Telecommunications with at least 2 years’
experience in a GSM (RAN) Environment;
- Relevant
Huawei training and experience will be an added advantage;
- Good
understanding of 2G and 3G telecom networks i.e. elements, protocols,
services, configuration etc.;
- Good
understanding of Software Upgrades, First Node Implementation, Feature Activations;
- Experience
in IuB over IP and HSDPA offload will be an added advantage;
- Good
working practical knowledge & understanding of RAN;
- Good
working knowledge of UNIX, Linux, Windows, Oracle and SQL based database
systems;
- Good
working knowledge of Microsoft Office tools;
- Analytical
& problem solving skills when handling faults;
- Must
be able to work without supervision & meet tight deadlines/schedules;
- Presentation
skills required occasionally when initiating the use of new procedures
& long-term Network fault solutions;
- Proactive
& self-motivated;
- Good
public relations, communication & interpersonal skills when
coordinating with contractor /other departments & suppliers;
M-PESA Product Development Manager
Ref: FS_MPDM_DEC_2012
Reporting to the Senior Manager – M-PESA Product Development
and, the job holder support the development of products/enhancements through
the approved processes and provide support for projects to ensure that project
deliverable are met on time and within budget.
The job holder’s key responsibilities will be to:
The job holder’s key responsibilities will be to:
- Active
support and contribution to the Vodafone Roadmap in order to drive
collaboration between Safaricom and Vodafone;
- Follow
up on implementation of roadmap items with Vodafone;
- Identification
of new opportunities for system improvements, documentation of the same
and final delivery;
- Tracking
of agreed Vodafone delivery to ensure timelines are met as planned;
- Project
Manage the delivery of new functionality and system enhancements to the
market, including requirement specification, testing, documentation of
processes & procedures;
- Pilot
of functionality where required;
- End
to Ends tests for all products in development stage and post launch
initiatives;
- Identify
& implement local changes for process improvement, in liaison with
internal stakeholders from technical and other departments;
- Provide
Product Support to Customer Care, Operations, Finance and other internal
Sections on functionality issues;
- Work
with the external and internal technical teams to ensure efficient
resolution of all system issues
- Proactively
research & investigate functionality suitable for the local market and
discuss with key stakeholders to obtain buy-in;
- Provide
weekly progress reports, project reports & management performance
report for Safaricom management.
Minimum Requirements:
- Bachelor’s
degree in a relevant field -Technical field;
- At
least 3-4 years in project management with experience in ICT project
management;
- Project
management certification from a recognized body will be an added
advantage;
- Good
understanding of the mobile technology and mobile money trends across the
world.
- Excellent
written and verbal communication skills coupled with good listening and
critical reasoning;
- Proactive,
confident, energetic with the ability to work under pressure, to tight
schedules/deadlines and monitor and follow up on all actions taken;
- A
highly motivated person with a positive attitude towards work, innovative,
creative, results oriented with excellent analytical skills;
- A
proven team player with excellent communication and interpersonal skills.
If you are up to the challenge and possess the necessary
qualification and experience, please send your resume and application letter
indicating why you are the most suitable candidate for the role clearly quoting
the job title and Ref No to the address below by Wednesday the 12th Dec 2012.
Senior Manager-Talent Acquisition,
Safaricom Limited,
Via email to: hr@safaricom.co.ke
Senior Manager-Talent Acquisition,
Safaricom Limited,
Via email to: hr@safaricom.co.ke