Shell and Vivo Lubricants Kenya Limited
Exciting career opportunities at Shell and Vivo Lubricants
Shell and Vivo Lubricants (SVL) is the Pan-African jointVenture
between Shell, Vitol and Helios Investment Partners for the blending, packaging
and regional sales of Shell-branded lubricants.
Lubricants Manager
Job Ref: HR/SVL/LSC/I
Reporting to the Lubricants Integration & Supply Chain
Manager, the Logistics Manager will be responsible for managing the outbound
logistics of lubricants in Kenya within the guidelines of company Health Safety
Security & Environment rules, in a cost effective manner, while meeting
agreed customer service standards.
Key Performance areas for the role:
- Contributing
to Shell and Vivo Lubricants supply chain management mission; to
co-ordinate the marketplace, distribution network and activity ¡n such a
way that customers are provided with higher service levels while overall
costs are kept to a minimum.
- Planning
and recommending short- and medium-term outbound logistics business
strategy and standards for the company.
- Providing
strategic and immediate support to Marketing and Sales regarding
distribution economics/logistics/forward planning/options, customer
service and tender support activities.
- Managing
outbound logistics portfolio expenditure.
- Initiating
stock management policies and procedures, concerning stock control,
quality systems and damaged stocks.
- Optimising
the outbound logistics network, improving utilisation of relevant assets,
optimising working capital, smoothing distribution patterns, and reducing
time-to-market process.
- Developing
and overseeing the implementation of a professional fleet strategy for
supply chain to achieve best-in-class standards for fleet management in
accordance with the company Road Transport Guide.
- Instituting
bench marking tracking for outbound logistics to measure company
performance relative to best-in-class standards.
- Negotiating,
establishing and delivering appropriate service levels for the business,
and ensuring customers’ orders are delivered on time as per agreed service
level agreement, in a safe and cost-effective manner.
- Training
subordinates to ensure business continuity.
- Ensuring
raw materials and finished products are well maintained according to
company standards.
- Taking
monthly stock count of all stock items (qualitatively and quantitatively),
including gain and loss reports for bulk base oil and additives.
- Monitor,
follow-up and control the stock management activities.
- Championing
HSSE procedures and policies in Road Transport, storage and
handling activities.
Minimum requirements/competencies
- Bachelor’s
degree - preferably in Logistics/Operations, withat least five years’
Logistics experience.
- Hands-on
experience in leading teams.
- Knowledge
of Lubricants business is an added advantage.
- Knowledge
of Supply Chain management, contract management is essential.
Lubricants Marketing Implementer
Job Ref: HR/SVL/B2C/I
Reporting to the Lubricants Marketing Manager, the Lubricants
Marketing Implementer will be responsible for delivering lubricants marketing
operational excellence through implementing agreed lubricants marketing
initiatives, including campaigns, programmes, training and tools that will
support market penetration, brand health and financial targets.
Key Performance areas for the role:
- Monitor
competitive activity, market changes and trends; make recommendations to
adjust strategy as required.
- Develop,
maintain and implement the Indirect marketing strategy for each target
sector, covering pricing (cross- and multi-channel), product portfolio,
training (including product & sector knowledge and sales skills),
integrated marketing
- communications
plan (including marketing calendar) that is embedded into Distributor
business plans.
- Drive
local adaptation of global brand and sector materials and programmes (i.e.
merchandising and promotions) where relevant to drive growth.
- Monitor
and analyse data to understand brand, product and Distributor performance
and trends across each sector.
- Complete
agreed local initiative reviews and challenge the implementation team to
ensure the learnings (what has/has not worked and what should/should not
be repeated) are captured clearly.
- Ensure
all marketing activities are evaluated in terms of return on investment,
and that a Post Investment Review is carried out post activities.
Minimum requirements/competencies
- Bachelor’s
degree — preferably in Marketing or Engineering, with at least three
years’ working experience in Marketing and an understanding of the
appropriate marketing tools and principles.
- Hands-on
experience in marketing project management.
- Methodical,
self-motivated individual.
- Good
analytical and problem-solving skills.
- Minimum
qualification: second-class honours (upper division).
Field-Based Accounts Manager (Lubricants Sales Engineer) Power &
Manufacturing
Job Ref: HR/SVL/B2C/2
Reporting to lubricants Sales Manager, the Field-Based Accounts
Manager will be responsible for maintaining, developing and growing existing
lubricants customer base, increasing volume and margins, whilst maintaining
customer satisfaction at all times.
Key Performance areas for the role:
- Achieve
targets on sales volumes, commercial contribution,integrated contribution,
direct costs and working capital in line with approved plans.
- Develop
and maintain long-term commercial relationships with key accounts.
- Achieve
financial, volume and other related business plan targets for lubricants
and other associated products and services, as specified within the sector
business plan.
- Manage
and support implementation of marketing propositions and promotions.
- Develop
strong working relationships with customers at all levels, to achieve
buy-in and implement the agreed Customer Value Propositions.
- Identify
and pursue all opportunities to up-sell and cross-sell.
- Proactively
liaise and communicate with all departments within SVL to ensure
customers’ requirements are met.
Minimum requirements/competencies
- Bachelor’s
degree in Marketing or Engineering with at least 3 years work experience
in a sales or marketing field.
- Minimum
qualification second class honours upper division.
- Hands
on experience in selling & negotiation, customer relationship
management and channel management.
- Good
problem solving skills.
Field Based Accounts Manager (Lubricant Sales Engineer) Franchise
Workshops
Job Ref: HR/SVL/B2C/3
Reporting to lubricants Sales Manager, the Field-Based Accounts
Manager will be responsible for maintaining, developing and growing existing
lubricants customers base, increasing volume and margins, whilst maintaining
customer satisfaction at all times.
Key Performance areas for the role:
- Achieve
targets on sales volumes, commercial contribution, integrated contribution,
direct costs and working capital in line with approved plans.
- Develop
and maintain long-term commercial relationships with key accounts.
- Achieve
financial, volume and other related business plan targets for lubricants
and other associated products and services, as specified within the sector
business plan.
- Manage
and support implementation of marketing propositions and promotions.
- Develop
strong working relationships with customers at all levels, to achieve
buy-in and then implement the agreed Customer Value Proposition.
- Identify
and pursue all opportunities to up-sell and cross-sell at all levels.
- Proactively
liaise and communicate with all departments within Vivo Energy to ensure
customers’ requirements are met.
- To
record all gains and losses on a monthly basis and track against targets.
Minimum requirements/competencies
- Bachelor’s
degree in Marketing or Engineering, with at least three years’ work
experience in a sales or marketing field.
- Minimum
qualification: second-class honours (upper division).
- Hands
on experience in selling & negotiation, customer
relationship management and channel management.
- Good
problem-solving skills.
Front-Line Technical Support Lubricants
Job Ref: HR/SVL/B2C/4
Reporting to lubricants Sales Manager, the Front-Line Technical
Support for Lubricants will be responsible for offering technical support to
Commercial sales team and customers (both existing and prospective), in line
with company lubricants technical guidelines.
Key Performance Areas for the Role
- Provide
technical advice based on telephone calls, customer visits and staff
queries.
- Evaluate
and provide customer dispensing equipment requirements.
- Facilitate
and interpret oil analysis results and carry out oil condition monitoring
for customers.
- Conduct
lubrication surveys for new equipment, new customers or on customer
request.
- Conduct
internal and external technical training to sales staff customers,
distributors and mechanics.
- Support
the sales team in tender process and any commercial offer (technical value
proposition offer).
- Investigate
and resolve lubricants related problems and complaints customers.
- Support
Marketing team in promotions and product launches (according to activity
calendar).
- Run
product performance trials.
- Deliver
Technical Customer Value Proposition committed to by business (quality
assurance, flushing and filling, open gear, oil condition monitoring,
etc.).
- Provide
agreed number of Demonstrated Value Records.
Minimum requirements/competencies
- Bachelor’s
degree in Engineering, with at least three years’ experience in a related
field.
- Good
analytical, communication and presentation skills.
- Minimum
qualification: second-class honours (upper division).
Applications
If you are up to the challenge, and possess the necessary
qualifications and experience, please send your detailed resume with your cell
phone number via email to hr@vivoenergy.com.
Please indicate your experience/qualifications, and clearly
quote the job title and reference.
The deadline for applications is 11th January 2013.
Only short-listed applicants would be contacted.
Shell and Vivo Lubricants
is an equal opportunity employer!