Reporting to the Assistant Country Director – Programs, the
purpose of this position is to ensure CARE Kenya embraces program quality and
learning as a priority area in the organization’s effort towards shifting to
Program Approach.
Job Description
Job Title: Program Quality Manager
Department/Project: ACDP Office
Supervisor: ACDP
Location/Duty Station: Nairobi
Grade: H
Job Summary & Purpose:
The purpose of this position is to ensure CARE Kenya embraces programme quality and learning as a priority area in the organization’s effort towards shifting to Program Approach.
The Program Quality Manager will work with the ACD P in leading
CARE international in Kenya to move from a project based approach to an
integrated programme with the aim of achieving higher quality programming and
greater impact.
The Program Quality Manager is expected to take a lead role in
monitoring programme implementation for impact achieved on our identified
impact groups.
S/he should also ensure that all programmes have systems to
monitor adherence to CARE’s programming principles and approaches (e.g. CI
programming principles, programme approaches and programme characteristics,
CARE’s unifying framework, Rights Based Approaches, etc) and abide by agreed
CARE standards; s/he will also be responsible for supporting the ACD P in
facilitating updating and reviewing of LRSP and guiding the CO towards
implementation of the long range strategic plan.
The following are the key result areas to be achieved by the
Program Quality Manager;
- The
Programme Quality Manager is responsible for monitoring the implementation
of the LRSP process for CARE International in Kenya, and advising on
establishing systems for implementation of a programme approach.
Monitoring and evaluation staff in each sector will participate in this
work through a monitoring team, which will be chaired by the programme
quality manager.
- Responsible
for the introduction and development of the required systems and
approaches to improve program quality through impact measurement, learning
and reflective practice in all programmes in CARE international in Kenya.
Knowledge management and staff learning and development have specific
staff leading on them, and the responsibility of the programme quality
manager is to ensure that these efforts are informed by monitoring and
evaluation of programme implementation.
- The
Programme Quality Manager will support capacity building of all CARE
International in Kenya staff and provide technical support in the area of
programme approaches, including our theory of change and unifying
frameworks to adequately support staff for implementation of our strategic
plan.
The Programme Quality Manager will lead the newly created
programme unit, comprising the Program Quality Manager, the Advocacy Adviser,
the Knowledge Management Coordinator and the Accountability Officer.
These different posts all have responsibilities cutting across
the CO, but the Program Quality Manager will be responsible for performance
appraisals, budget monitoring for the unit and administrative support functions
for the team such as leave planning.
Tasks and responsibilities.
R 1: Guiding development and implementation of CO impact measurement systems (%)
Tasks
- Advise
the Assistant Country Director and the senior management team on revision
of the LRSP and programme approach roadmap.
- Facilitate
the continuing review and monitoring of the LRSP, recommending additional
research needs as necessary.
- Take
a leading role in the monitoring and evaluation of programme interventions
and their impact on our agreed impact groups
- Support
and facilitate the development of sound theories of change for the 4
impact groups and ensure that these theories of change are aligned to CARE
Kenya’s overarching theory of change for women and girls in Kenya.
- Facilitate
periodic and rigorous situational analysis for each impact group to
monitor our impact on the underlying causes of poverty and vulnerability.
- Support
the programme sectors in making transition to a programme approach; in
developing their own strategies and realign their portfolios and future
programming to the needs of the impact groups and overall programme
approach
- Monitor
and review the programme theory of change and programme implementation
strategies for each of the impact groups identified.
- S/he
should also advise ACD P on all programmes in CARE Kenya, to ensure that
these are all are grounded in CARE’s programming principles and approaches
and ensure all programmes (both long term and emergency response
programmes) address the underlying causes of poverty. This will be through
working with the monitoring and evaluation staff of each sector, including
chairing the monitoring and evaluation team of the CO.
- Support
the Sector managers and the ACD P in the selection of strategic
partnerships that are aimed at increasing CARE’s impact and commitment to
women and girls
- Ensure
national level impact indicators for each impact group is developed and
monitored.
- Work
with programme staff to ensure that all programs have coherent impact
measurement systems in place, and that these systems are linked into the
CO knowledge management system and generate the required evidence for
learning and advocacy.
- Work
closely with the accountability officer to ensure accountability and
compliance mechanisms are established and functional both at the country
office and our field level.
- Liaise
with CI and CMP monitoring and evaluation staff to ensure integration of
systems between CO and CI systems.
R2: Management of programme unit (10%)
Tasks
Tasks
- Supervise
advocacy, knowledge management and accountability staff of the programme
unit and provide oversight in the implementation of the unit deliverables
as well as staff management including leave and travel planning.
- Manage
the budget of the programme unit.
- Work
with the ACD P to develop unit annual operating plan and ensure the
implementation and review of these plans
- Carry
out staff performance appraisals and identify capacities within the unit
that need further development
R3: Capacity building of staff and technical Support (15%)
Tasks
Tasks
- Guide
and support the technical advisors, M&E Coordinators and sector
managers in implementation and monitoring of our programme approach.
- Continue
working with the communications team on providing updates to CARE staff on
progress made on our strategic plan and implementation of the programme
approach
- Provide
input in the design of new proposals to ensure the needs of impact groups
are addressed and new proposals are developed in accordance with CARE
Kenya’s programme approach.
- Provide
technical assistance in performance monitoring, programme evaluation,
dissemination and utilization of information.
- Undertake
regular programme monitoring and evaluation visits in collaboration with
sector management.
- Assist
in the review of evaluation, baselines and other researches done at the
country office.
- Contribute
to the development of the CO operating plan, ensuring alignment with
programme approach and achievement of annual target indicators.
- Provide
technical support to sectors in carrying out underlying causes of poverty
research and ensure all future researches and baselines are done using the
underlying causes of poverty, CARE’s unifying framework and gender lenses.
- Review
of Technical Briefing Papers produced by sectors.
R4: Emergency preparedness and response (5%)
- Work
with the national emergency coordinator to ensure that issues of emergency
preparedness and response include analysis of specific needs of impact
groups in emergency response.
- Support
the emergency team in timely assessment, monitoring and review of emergency
initiatives
- Support
the emergency team in developing an M&E framework that seeks to
integrate accountability, performance review and use of lessons-learned to
guide decision-making and institutional learning within CIK programming
and CARE International
R5: Any other appropriate duties assigned by supervisor
Authority:
Authority:
- Spending
Authority: Up to $5,000 (KSh400,000)
- Supervision:
Three staff – advocacy adviser, accountability officer, knowledge
management coordinator
- Decision
Making: strategic, analytical and research decision making.
Contacts/Key Relationships (Internal & External):
- The
Program Quality Manager is a member of the senior management team, and so
will have close contact with all other members of this team.
- The
Program Quality Manager reports directly to Assistant Country Director
programmes
- Apart
from three direct reports, the manager will work closely with Sector
Managers, Programme Coordinators, Project Managers, M&E Coordinators,
MIS and finance units.
- Coordinates
with CI Programme quality and learning personnel and Regional management
unit technical personnel and other stakeholders in the implementation of
the programme approach.
Working Conditions:
Position is based in Nairobi with up to 25 % travel to the field offices.
Qualifications and experience Required
- Bachelors
degree – in Social Science, Statistics, Project management or any other
relevant field.
- At
least seven years experience in monitoring and evaluation in development
programs and two years experience in staff management.
- Excellent
written, verbal English and presentation/communication skills. Knowledge
on GIS is an added advantage.
- Proficient
in MS Office Suite and highly organized and able to multitask.
- Demonstrable
ability to develop and implement monitoring and evaluation systems and
plans
Desirable
- Post
graduate education in relevant area
- In
depth understanding of underlying causes of poverty and vulnerability
analysis in Kenya with good knowledge of the political, economic, social
and technological environment is desirable.
- Experience
and knowledge on the development of theory of change desired
- Knowledge
of statistical computer packages e.g. SPSS, EPI-INFO etc.
- Senior
management experience in development agency
- Extensive
knowledge of CARE programme approach, programming principles and
frameworks is an added advantage
Skills
- People
Skills: Ability to work both independently and as a team player .The post
holder needs to be able to work independently whilst supporting a wider
team of monitoring and evaluation staff in other departments as well as
the team in the his/her unit and demonstrates leadership. The post holder
needs to demonstrate diplomacy, good communication skills, possess
excellent analytical skills, facilitation skills, and the ability to work
as a team player.
- Integrity:
Works with trustworthiness and integrity and has a clear commitment to
CARE's core values and humanitarian principles.
- Resilience/adaptability
and flexibility: Ability to operate effectively under difficult
circumstances and to interact effectively with a geographically dispersed
multicultural team.
Applications
If you feel you meet the requirements for this position, send your application indicating the reference number , title of the position along with an updated CV and telephone contacts of three professional referees to:
If you feel you meet the requirements for this position, send your application indicating the reference number , title of the position along with an updated CV and telephone contacts of three professional referees to:
The Human Resources & Development Manager,
CARE International in Kenya,
Email: Vacancies@care.or.ke.
So as to be received not later than 21st December, 2012.
Only short listed candidates will be contacted.
CARE is an equal opportunity employer and promotes gender equity. Canvassing will lead to automatic disqualification.
CARE International in Kenya does not charge a fee at any stage of the recruitment process. (Application, interview, meeting, processing, training or any other fees).
CARE is an equal opportunity employer and promotes gender equity. Canvassing will lead to automatic disqualification.
CARE International in Kenya does not charge a fee at any stage of the recruitment process. (Application, interview, meeting, processing, training or any other fees).
