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Role: Project Officer – EC Project (new position)
 
Reports To: Interim period – MSK Business Development Manager
 
Department: Projects Department
 
Duty Station: Coast, based in Kwale County

Purpose of the role:

Project Officer contributes to project design, planning, implementation, monitoring and evaluation of the project – “reduced maternal, newborn and child mortality though scaling up and strengthening integrated sexual and reproductive health, maternal, newborn and child health and nutrition service provision in Kwale County” funded by the European Commission. 

Essential Duties

  • Develop and implement quarterly work plans and budgets to ensure smooth operation of all project activities.
  • Assist in the preparation of all donor reports, including interim and annual, consistent with donor regulations.
  • Assist in the preparation and management of project budgets.
  • Lead implementation of the project, including all activities, capacity building, and engagement with lead partners, demand creation, marketing and engagement the private sector.
  • Prepare and coordinate procurement requests for goods and services for the project.
  • Develop working relationships with all critical stakeholders; share relevant information as required, build synergies between activities, partners and different components of the project.
  • Coordinate information sharing across MSK departments and service delivery channels, including outreach, clinics and social franchising.
  • Oversee and manage community mobilization and community led initiatives for the project, and manage two staff members who oversee engagement with community health workers and youth peer educators and health education and promotion campaigns
  • Assist in all research and monitoring and evaluation activities for the project, including a baseline survey, operational research, best practices, data collection and coordination and on-going monitoring of project performance.
Key Competencies
  • Bachelors degree in management, community development, sociology or health.
  • At least five years experience in health program design, administration, monitoring and evaluation.
  • High level competency in written and spoken English.
  • Excellent report writing skills.
  • Analytical, planning and monitoring skills; ability to organize work and projects in the health sector.
  • Ability to work individually and within a team environment: experience in managing a team.
  • Strong computer skills, including various MS Office applications.
  • Ability to act quickly, make timely and quality judgments and decisions.
  • Proven track record of working with communities.
  • Excellent interpersonal skills, including cultural sensitivity, assertiveness and negotiating skills.
  • Passion and commitment to MSK’s mission and professional values.
Desirable
  • A high degree of familiarity with the important issues sexual and reproductive health, and maternal, neonatal and child health. 

Job Title: QTA Officer

Responsible to:
Social Franchising Manager 

Work station:Nairobi, with regular visits to the field.

Position Objectives:
  • Provide advice and direction in monitoring of clinical care services
  • Coordinate all IAC/QTA activities
  • Ensure adherence to clinical standards in AMUA Social Franchise
  • Ensure all  clinical quality data is captured, analyzed and disseminated
  • Ensure training in relevant clinical areas, to all franchisees
  • Coordinate referrals and any other quality standards’ policies.
QTA Officer Main Tasks

Quality Control
  • Technical support and assistance all clinical standards
  • Attending MAT meetings
  • Ensuring quality gaps are addressed in mentorship and supportive supervision
  • Ensure proper distribution and well being of clinical and/ or medical equipments
  • Dissemination of clinical quality information regarding clinical standards
  • Assess and advice on training gaps in maintenance of clinical standards
  • Ensure IAC/QTA is done in the stipulated time
  • Designing of quality standards data collection tools
People and Team Management
  • Take part in quality-care staff recruitment, induction and placement
  • Team building in clinical quality, and sharing with stakeholders in Blue-Star SF network
  • Field supervision, facilitation visits in conjunction with MoH
  • Quality skills building to Franchisees and AMUA team
  • Liaisons with MDT department in all clinical standards enactment
  • Appraisal and performance evaluation, reviews and recognition for staff in quality care department
Technical Areas Oversight and Coordination
  • M&E: Work with M&E team in quality data collection and analysis
  • Marketing & Demand Creation:  Ensure that marketing and promotion of clinical services is effective
  • QTA/IAC:  Oversee all aspects of quality maintenance, equipments, supportive supervision, OJ, mentorship etc
  • Training:  Ensure training in all new topics and refresher courses, to AMUA team, franchisees and CHWs.
  • MDT liaison: Meet and share with MDT officials in relevant stakeholder’s meetings
  • MAT meetings: Share information and feedback in MAT sessions
Outputs and deliverables:
  • QTA/IAC audits
  • MAT and MDT meetings, minutes and feedback
  • Franchisee rating in terms of quality standards
  • Clinical Governance results
  • Clinical Services quality standards
  • Equipment provision, tracking and replacement
  • Clinical Trainings, Refreshers, Updates etc
  • Complications and referrals handling
  • Incidence reports handling
  • QTA/IAC Policy e.g. Post exposure prophylaxis for franchisees, Hepatitis- B vaccination for all medical providers etc
Qualifications /Experience/Competencies
  • Degree in medicine or nursing and or post graduate/diploma in public health or related field.
  • Over 5 years in direct health service delivery
  • Experienced and qualified trainer in health related areas
  • Excellent computer skills, including data bases and web applications
  • Excellent spoken and written language
  • Analytical thinker and experience in proposal and concept paper writing
  • Experience in Family Planning and Sexual Reproductive Health will be an added advantage
Other desired skills
  • Achievement oriented
  • Analytical
  • Team spirit and building
  • Client focused
  • People centered
  • Pioneering

Job Title: Deputy SF Manager - AMUA SF

Responsible to:
 SF Manager

Workstation:Nairobi, with regular visits to the field.

Position Objectives:
  • Deputize the SF Manager in all AMUA SF operations in ensuring excellent performance of all franchise activities in accordance with MoPHS, MSK and MSI standards of clinical services.
  • Integrate and coordinate AHME activities into all AMUA franchises and manage partner’s liaisons, including MoH.
  • Achieve programme and project objectives as well as all donor(s) deliverables within budgeted  time
Deputy SF Manager Main Tasks
 
Project Management & Operations
  • Technical support and assistance in relevant project areas like training, equipment provision, and marketing.
  • Coordination of team and Franchisee meetings
  • Coordination of field team allowances
  • Overseeing demand creation activities including CHW strategy
  • Managing partners and other stakeholder’s issues
  • Coordination of M&E activities and reports in conjunction with M&E department
  •  Face and Touch Branding
  • Contribute to Business and strategic objectives of the AMUA program, as a member of the management team
  • Support team in operational, policy and resource-management issues.
People and Team Management
  • Take part in staff recruitment, induction and placement
  • Team motivation, incentives, reporting systems and disciplinary issues
  • Field supervision, facilitation visits
  • Skill set building, growth and development of staff
  • Innovation and creativity, best practices encouragement in health services delivery
  • Appraisal and performance evaluation, reviews and recognition
Technical Areas Oversight and Coordination
  • M&E: Together with M&E dept, impact evaluation ,client exit interviews, mystery client surveys etc
  • Marketing & Demand Creation:  Coordinate above and below- the- line communication strategies, IEC/BCCs, special events/campaigns etc
  • QTA/IAC:  Oversee all aspects of quality maintenance, equipments, supportive supervision, OJ, mentorship etc
  • Training:  Ensure training in new topics and refresher courses, to AMUA team, franchisees and CHWs.
Other roles:
  • Supervise and build up the Amua team
  • Ensure that the MoU between MSK and franchisees is upheld
  • Inform the Amua team and MSK support office of any changes or delays to the work plan
  • Maintain strong relationships and attend regular meetings with the MoPHS and other national officials
  • Liaise and communicate regularly and proactively with MSK support office to ensure smooth operations of Amua activities
  • Verify/validate team work reports and claims/surrrenders
Outputs and deliverables:
  • Ensure franchisees operate according to the MoU and to MSK/MSI standards
  • Make sure franchisees demonstrate measurable improved quality overtime
  • Focus to increase CYP and integrated SRH services amongst franchisees and achievement of set franchise targets
  • Effective oversight of demand generation activities translating into measurable outputs
  • Ensure100%  report, record keeping and documentation is done
  • Get 100% internal & external clinical audits completed each year
  • Facilitate work plans to be followed to the book (unless adequate justification exists)
  • Ensure donor requirements, deliverables and expectations are met
  • Forge strong AMUA/GoK and stakeholder relationships nationally and regionally.
Qualifications /Experience
  • Bachelors or Masters Degree in a Health related field, with experience in managerial roles, business, communication and marketing.
  • Over 5 years in management level and team leadership
  • Experience in managing a health oriented program
  • Excellent computer skills
  • Excellent spoken and written language
  • Skilled in formulation, implementation & control of budgets
  • Experience in Family Planning and Sexual Reproductive Health will be an added advantage
Other desired skills
  • Achievement oriented
  • Analytical
  • Team spirit and building
  • Client focused
  • People centered
  • Pioneering
Applications quoting the position title with detailed CVs with contact details of 3 referees should be submitted to:
 
People and Development Dept
pd@mariestopes.or.ke
Marie Stopes Kenya
 
On or before 07th December, 2012

NB: Please clearly indicate on the subject ‘Deputy SF Manager-AMUA SF’

Marie Stopes Kenya is an equal opportunity Employer

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