Job
Title: IT
Support Officer / Data Entry Clerk
Reports
To: Administration
Employment
Status: Contract
Summary:
Receives, reviews, and enters
data into computer system or tracking database according to established
procedures.
Support all ICT equipments
and network infrastructure and ensure that they are working well.
This list of duties and
responsibilities is illustrative only of the tasks performed by this position
and is not all-inclusive.
Essential
Duties and Responsibilities:
·
Performs general ICT duties such as Hardware
installation, software installation, computer maintenance, network and internet
support and troubleshooting.
·
Troubleshoot and provide solution to the Live with Hope Local
area Network.
·
Troubleshoot internet related issues with Walter Reed Project IT
Officer and service providers.
·
Provide user support to users in the office
·
Sourcing of hardware and software for LWHC
·
Data entry on the Electronic Medical Record (EMR) System in
place. Enters alphabetic, numeric, or symbolic data from source documents into
computer following format displayed on screen, and enters necessary codes.
·
Troubleshooting EMR issues at site
·
Support the data team and admin in data reports and other
reporting requirements required of the LWHC
·
Support data teams in generation of queries on existing and
future databases at LWHC as requested.
·
Reviews and makes necessary corrections to information entered
in databases in consultation with data teams.
·
Assists in establishing and maintaining an effective and
efficient records management system.
·
Maintains confidential information
·
Perform other job related duties as assigned.
Competency (To perform the job successfully, an
individual should demonstrate the following competencies):
·
Good IT supports background and experience.
·
Ability to operate various work-processing software,
spreadsheets, and database programs.
·
Maintain confidentiality.
·
Interact and maintain good working relationships with
individuals of varying social and cultural backgrounds.
·
Communicate efficiently and effectively both verbally and in
writing.
Preferred
Qualifications:
·
Diploma in any of the following : Information Technology ,
IMIS , Computer Studies, Computer Networking, Computer Science from
recognized institution
·
One year post training experience is required
·
Experience in IT support will be an added advantage
·
Experience in MS office applications specifically MS access ,
Excel, word and PowerPoint
·
Experience in User support and hardware and software
installation
·
Network support experience will also be an added advantage
Closing
Date: 10th
December 2012
How
to Apply: Interested
applicants must submit a resume, related diploma certificates,
transcripts, indicating why you are suitable for the position with your
current or expected salary
by POST to P.O BOX 2043
Kericho,
or by HAND to Live With Hope
Centre, Motobo, Kericho by 5:00pm, 10th December 2012.
