Job
Description
Job
Title: Control
Room Operator
Responsible
for: Operations
Location: Nairobi and Mombasa
Main
Responsibilities
·
Monitoring movements of vehicles on the
platform
·
Liaison with the team relating to technical
or operational events relating to the task
·
Liaison with the client when following up or
reporting events or alerts relating to the platform
·
Monitoring events & alerts and notifying
clients & team members where relevant & as per operational procedures
·
To keep abreast of & abide by Operations
best practices & procedures
·
Producing a daily log sheet itemising cargo
movements
·
Liaising with the supervisor daily for
priority requirements
·
Assisting where possible other members of the
team relating to operations
Qualification:
·
Relevant Technical degree/diploma – desirable
·
Fully conversant with Microsoft Office suite
(Word, Outlook, Excel)
·
Computer literate
Experience
required:
·
Delivering services in a large Client focused
organisation
·
Operations development
·
Previous experience in a Cargo/Fleet Tracking
company – desirable
Proven
ability to:
·
Communicate effectively (verbally and in
written form)
·
Maintain, support & promote ethical &
professional values
·
Build and sustain relationships
·
Value, support and manage others
·
Gather, analyse and use information and
evidence from different sources
·
Think and plan strategically and
operationally
·
Solve problems
·
Use of generic IT applications
·
Promote an organisation’s interests and
values
·
Recognise own strengths and weaknesses
·
Improve and sustain performance in a service
delivery organisation
Please send your resume to
techoperation.2013@gmail.com with the position title on the subject.
Only shortlisted will be
contacted
