Assistant ICT Quality Assurance Manager
Job Summary
Job Summary
The jobholder will be required to develop procedures and
strategies to support, create, maintain and manage technical quality assurance
processes and guidelines and systems infrastructure.
Main Duties
The key responsibilities will among others include:
- Scheduling
and conducting quality audit inspections, analysing and reviewing systems,
data and documentation
- Identifying
variations and potential high risk areas in securing adherence to
standards and procedures
- Recommending
corrective action plans and improvements in the resolution of
non-compliance with standards detected through monitoring and auditing of
processes and procedures
- Communicating,
educating and liaising with users and management to ensure awareness and
adherence to standards, procedures and quality control issues and
activities
- Assisting
in troubleshooting, diagnosing, testing and resolving system problems and
issues
- Conducting
and providing technical guidance and training in application software and
operational procedures
- Analysing,
evaluating and diagnosing technical problems and issues such as
installation, maintenance, repair, upgrade and configuration and
troubleshooting of desktops, software, hardware, printers, Internet,
email, databases, operating systems and security systems
- Testing,
identifying and diagnosing functionality errors and faults in systems, and
programming code within established testing protocols, guidelines and
quality standards to ensure systems perform to specification
- Performing
organisational systems architecture reviews and assessments, and
recommending current and future hardware and software strategies and
directions
- Creating
and reviewing technical documentation such as procedural, instructional
and operational guides and manuals, technical reports and specifications
and maintenance inventory systems
Job Specification
The incumbent will be required to possess the following
qualifications, attributes and skills:
- Bachelor’s
degree in IT or higher qualifications in ICT
- Possession
of an MBA will be an added advantage
- At
least five years of relevant experience and/or relevant vendor
certification
- Certified
Information Systems Auditor (CISA)
- Certified
Information Systems Security professional (CISSP)
Interested candidates meeting the above criteria should forward
an application enclosing detailed Curriculum Vitae accompanied by copies of
certificates and indicating the current remuneration to the address shown below
by 31st December 2012
Only the short listed candidates will be contacted.
Please quote this reference on your application and on the
envelope: QA/3/HRD/2012
We are an equal opportunity employer.
The Director
Human Resources Division
The Director
Human Resources Division
Co-operative Bank of Kenya Ltd.
P.O. Box 48231-00100
Nairobi
P.O. Box 48231-00100
Nairobi
