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Account Executive Job in Nairobi Kenya

Account Executive – Medical Insurance
Reports to: Client Servicing Manager – Kenya
Division: Client Servicing Department – Nairobi office

A leading MIP and Broker in Kenya whose speciality is medical insurance, with offices in Dubai, Nairobi, Mombasa and Kisumu, is seeking an Accounts Executive. 

The successful candidate will be required to maintain and grow existing client portfolio, meeting and exceeding new sales target set.

  • Developing and maintaining new business relationships with stake holders.
  • Preparation of quotations and advising clients on the product that best meet their requirements.
  • Managing high level standards in relation to services as per the client’s expectations.
  • Comply with regulatory and other standards as directed by line management.
  • In accordance with LCI Renewal Strategy, negotiate renewal terms, adjustments and cover extensions.  
  • Identify revenue development opportunities and make recommendations.
  • Professionally represent LCI, demonstrating an understanding of corporate objectives.
  • Develop effective working relationships with other LCI specialist areas of business.
  • Maintain clients’ interactions records in the systems.
  • Submit regular reports as per management requirement.
  • Meet with team members to discuss relevant client issues.
  • Ensure customer expectations, service as well as claims assistance are done in a timely manner.
  • Liaise with management in the development of strategic plans for the health insurance activity.
Education and Experience
  • An awareness of RACI principles (Responsibility, Accountability, Consult, Inform).  
  • ACII complete or part (on going study).  
  • Bachelor of Arts/Commerce.
  • COP qualification.
  • Proven 3 – 5 years experience in insurance sales/underwriting. Medical insurance experience will be an added advantage.
  • Previous Insurance/Broking experience and a proven ability to develop new business.
Key Competencies
  • Experience in presenting to senior management and directors.
  • Strong negotiation and client facing skills
  • Self motivated and organized with good management skills.
  • Excellent customer service and communication skills.
  • Proficient communicator at all levels, both verbal and written.
  • Ability to handle varied tasks/instructions.
  • Team player able to achieve core business aims and values.  
  • Ability to be flexible when required, responding to change and learning opportunities.
  • Good internal knowledge of systems, processes and Best Practice Guides.
Competitive salary + 21 days holiday, medical insurance for self and family.  

Sponsorship for study in insurance related field also considered.  

Additional income if KPI/Targets are met. 

Qualified candidates to send their C.Vs and cover letters by 28th December 2012 through:

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