Job Description
Job Title: Control Room Operator
Responsible for:Operations
Location: Nairobi and Mombasa
- Monitoring
movements of vehicles on the platform
- Liaison
with the team relating to technical or operational events relating to the
task
- Liaison
with the client when following up or reporting events or alerts relating
to the platform
- Monitoring
events & alerts and notifying clients & team members where relevant
& as per operational procedures
- To
keep abreast of & abide by Operations best practices & procedures
- Producing
a daily log sheet itemising cargo movements
- Liaising
with the supervisor daily for priority requirements
- Assisting
where possible other members of the team relating to operations
Qualification:
- Relevant
Technical degree/diploma – desirable
- Fully
conversant with Microsoft Office suite (Word, Outlook, Excel)
- Computer
literate
Experience required:
- Delivering
services in a large Client focused organisation
- Operations
development
- Previous
experience in a Cargo/Fleet Tracking company - desirable
Proven ability to:
- Communicate
effectively (verbally and in written form)
- Maintain,
support & promote ethical & professional values
- Build
and sustain relationships
- Value,
support and manage others
- Gather,
analyse and use information and evidence from different sources
- Think
and plan strategically and operationally
- Solve
problems
- Use
of generic IT applications
- Promote
an organisation’s interests and values
- Recognise
own strengths and weaknesses
- Improve
and sustain performance in a service delivery organisation
Please send your resume to techoperation.2013@gmail.com with the
position title on the subject.
Only shortlisted will be contacted
