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Control Room Operator Jobs in Nairobi and Mombasa, Kenya

Job Description
Job Title: Control Room Operator
Responsible for:Operations
Location: Nairobi and Mombasa
Main Responsibilities
  • Monitoring movements of vehicles on the platform
  • Liaison with the team relating to technical or operational events relating to the task
  • Liaison with the client when following up or reporting events or alerts relating to the platform
  • Monitoring events & alerts and notifying clients & team members where relevant & as per operational procedures
  • To keep abreast of & abide by Operations best practices & procedures
  • Producing a daily log sheet itemising cargo movements
  • Liaising with the supervisor daily for priority requirements
  • Assisting where possible other members of the team relating to operations
  • Relevant Technical degree/diploma – desirable
  • Fully conversant with Microsoft Office suite (Word, Outlook, Excel)
  • Computer literate
Experience required:
  • Delivering services in a large Client focused organisation
  • Operations development
  • Previous experience in a Cargo/Fleet Tracking company - desirable
Proven ability to:
  • Communicate effectively (verbally and in written form)
  • Maintain, support & promote ethical & professional values
  • Build and sustain relationships
  • Value, support and manage others
  • Gather, analyse and use information and evidence from different sources
  • Think and plan strategically and operationally
  • Solve problems
  • Use of generic IT applications
  • Promote an organisation’s interests and values
  • Recognise own strengths and weaknesses
  • Improve and sustain performance in a service delivery organisation
Please send your resume to with the position title on the subject.

Only shortlisted will be contacted

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