Our client, a full-fledged Sharia compliant banking institution,
is looking for Branch Managers for various branches.
Branch Managers - Kisumu, Mombasa And Malindi
The job holders will lead in the implementation of Branch strategies in order to grow business, increase revenues, ensure profitability and manage risk while maximizing customer satisfaction.
Responsibilities
- Development
and implementation of the branch business plans, targets and strategy
while continuously reviewing performance against set targets to ensure the
branch remains on course;
- Continuously
identifying and developing new and profitable businesses for all bank
products at the branch while ensuring active cross-selling of all bank
products;
- Managing
relationships by driving the Customer Service effort and ensuring a
service focused culture at the branch;
- Providing
over-sight for the co-ordination and management of all business aspects of
the branch involving sales and marketing, customer service, human
resources, finance and all key operational issues;
- Oversee
the branch operational issues and ensure compliance to operational manuals,
policies and CBK and regulatory requirements;
- Establish
and maintain a system that fosters a culture of teamwork, employee
empowerment and commitment to the branch’s and the Bank’s overall goals.
Qualifications:
- A
degree in a Business related field; Diploma in Banking, professional
banking qualifications such as AKIB;
- Certification
in marketing or related field;
- Minimum
of five (5) years experience, two (2) of which should have been in a
business development role, such as relationship manager, experience in
operations; strong analytical, problem solving, communication, negotiating
and leadership skills;
- ability
to deliver results; diligent, self-driven individual with a passion for
performance and a team player.
- Experience
as branch manager is an added advantage.
Principal Officer
The jobholder has overall responsibility for executing the company’s long-term vision and strategy.
This includes identification of new markets and expansion
opportunities, delivery of high class insurance solutions to customers and
excellent management of relationship with regulatory bodies such as Insurance
Regulatory Authority (IRA), Association of Kenya Insurers, Insurance Companies
as well as entire members of staff.
The position reports to the Managing Director.
Responsibilities;
- To
provide leadership and comprehensively manage the activities of the
Brokerage firm;
- Source
and secure new businesses, building and managing a customer
portfolio;
- Plan,
organize and coordinate day to day running of the office;
- Ensure
new clients are provided with quotations and continuous follow up is in
place;
- Respond
to customer enquiries and handle customer claims;
- Handle
all Insurance administrative duties;
- Undertake
market research in order to identify and recommend competitive products
and services that distinguish the Company’s Takaful from other
brokerages.
- Liaise
with the regulator and provide all necessary reports;
- Provide
reports on the state of the business to senior management and the
Board;
- Participate
in the recruitment, training and management of departmental staff.
Qualifications:
- A
degree in Insurance, ACII or equivalent;
- A
Certificate of proficiency (CoP) or diploma in insurance/Exemption;
- Five
(5) years experience in Insurance Industry with at least (3) years in
senior management; Strategic thinker, ability to see the big picture and
formulate strategies;
- Sound
knowledge of the Insurance products and services and IRA
regulations;
- High
levels of professionalism, honest with impeccable integrity (high ethical
standards);
- Good
management ability with capacity to grow, support and develop talent
within the subsidiary;
- Demonstrable
business acumen and excellent communication, social and presentation
skills.
For further details about this position, please log onwww.adeptsys.biz
All applications and enquiries to: recruit@adeptsystems.co.ke
Kindly indicate your preferred location for the branch manager
role in your application.
Closing date: Friday 23rd November, 2012.
