We are pleased to announce the following vacancy in the Regional
Operations Department within the Technology Division.
Senior Engineer - RAN Configuration & Support
Ref: TECHNOLOGY_SERCS__OCT _2012
Reporting to the Senior Manager: Configuration & Support, the position holder will be responsible for
Reporting to the Senior Manager: Configuration & Support, the position holder will be responsible for
- Providing
long term RAN system configuration and support;
- On
callout for 24 hours daily;
- Providing
2nd line support to RAN system faults escalated from first line
maintenance;
- Interface
with the supplier of the RAN equipment and follow up on escalated
problem;
- RAN
subsystem upgrades and major network configuration changes;
- Develop
tools for automation and speed up the support processes
The job holder’s key responsibilities will be to:
- Ensuring
RAN systems (GSM, UMTS) and NEs continuously perform within or exceed
KPIs;
- Ensuring
RAN systems and operational availability to support customer traffic;
- Resolution
of faults escalated from 1st Line maintenance teams within SLAs;
- Ensuring
all newly integrated RAN equipment follow & adhere to the laid down
acceptance criteria;
- Perform
configuration changes on RAN Network elements & S/W upgrades to meet
network KPIs;
- Analyze
network KPIs, logs and warnings and initiate corrective measures to
resolve complaints and faults.
The ideal candidate should possess the following skills &
competencies:
- 3
years working experience in Telecommunications with at least 2 years’
experience in a GSM (RAN) Environment;
- Relevant
Nokia /Huawei/Ericsson training and experience will be an added advantage;
- Good
understanding of 2G and 3G telecom networks i.e. elements, protocols,
services, configuration etc.;
- Good
understanding of Software Upgrades, First Node Implementation, Feature Activations;
- Experience
in IuB over IP and HSDPA offload will be an added advantage;
- Good
working practical knowledge & understanding of RAN;
- Good
working knowledge of UNIX, Linux, Windows, Oracle and SQL based database
systems;
- Good
working knowledge of Microsoft Office tools;
- Analytical
& problem solving skills when handling faults;
- Must
be able to work without supervision & meet tight deadlines/schedules;
- Presentation
skills required occasionally when initiating the use of new procedures
& long-term Network fault solutions;
- Proactive
& self-motivated;
- Good
public relations, communication & interpersonal skills when
coordinating with contractor /other departments & suppliers;
If you feel that you are up to the challenge and posses the
necessary qualification and experience please send your resume and application
letter indicating your experience and why you are the most suitable candidate
for the role clearly quoting the job title to the address below.
The deadline for application is Friday 19th October, 2012.
The Senior Manager – Talent Acquisition
Safaricom Ltd
Nairobi
The Senior Manager – Talent Acquisition
Safaricom Ltd
Nairobi
Via E-mail to: hr@safaricom.co.ke