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ICT Key Account Manager Job Vacancy in Kenya

Job Title: ICT Key Account Manager
Job Functions:
1. The main purpose of this role will be to penetrate a defined list of potential clients and to bring these companies on-board through value proposition.
2. Develop, through direct customer contact, an effective business relationship with our enterprise business clients in one or more industry segments.

3. Identify opportunities, provide solutions for each individual clients needs and help improve their business and financial performance through using our services.
4. Optimizes a solution fit to the requirements of an opportunity plus the broader customer ICT strategy.
5. Balances and incorporates the inputs of specialists (solutions architects) in the solution design.
6. Establishes the validity of a solution and its components with both short and long term implications.
7. Identifies the growth path, scalability options and implications for the customers IT strategy and/or related implications of a solution and includes these in the account planning.

Job Role & Responsibilities
  • To actively seek out new business, self-generate and close opportunities
  • Sale of ICT and Network based solutions
  • To be responsible for identifying new market opportunities.
  • To be responsible for the continual targeting of new accounts, the retention of existing client base and all to be delivered against agreed targets in an agreed time frame.
  • To be responsible for the project management of the customer base.
  • To liaise with key internal departments.
  • Adhering to and developing our Business Management System (BS EN ISO 9001(20009).
  • Ensuring maintenance and upkeep of the Customer Database to improve sales effectiveness
  • Providing all necessary information to ensure that customers orders are processed in an efficient manner  
  • To attend all sales meeting and training courses
  • To keep fully up to date with product knowledge and the comparable services provided by our competitors
Solution selling:
  • Demonstrates strong communications skills with IT, Financial directors/ managers, as well as executives.
  • Leverages strong understanding of the competition - both positioning strategy and technology - to create competitive advantage for the company.
  • In-depth knowledge of the Client´s industry and use this knowledge to identify business problems / opportunities and map appropriate solutions.
  • At least 5 years’ experience in implementing consultative selling by working with the Client in a collaborative fashion, identifying the Client´s business issues and strategies, and by understanding what is most important to the Client.
  • Provides solution advice, drives proposals, presentations, and other customer communications during pursuit.
Business acumen:
  • Leverages financial concepts as well as capital investment concepts in demonstrating business value of proposed solutions to customers.
  • Experience in developing Value Propositions which describe and quantify the business value of the solution, including key value drivers which have been confirmed with the client.
Application Process
Interested candidates are invited to strictly email their cover letter and CV, clearly detailing their current remuneration and expectations to  before end of day 14 October 2012. 

Only short listed candidates will be contacted

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