A Company with beach
villas including a restaurant at the Diani (South Coast) Beach wishes to
recruit for the following position:
Head of Operations
General Purpose
The Head of Operations
will be responsible for ensuring and improving the performance, productivity,
efficiency and profitability of departmental and organizational operations
through the provision of effective methods and strategies.
Main Job Tasks and
Responsibilities
- Coordination
and Supervision - Coordinate, manage and monitor the workings of various
departments in the organization.
- Financial
– Utilize financial data to improve profitability. Monitor and check
operational budgets as agreed with the Head office in Nairobi.
- Monitor
supplies as well as link with suppliers using the best practice
procurement procedures.
- Liaise
with the head of housekeeping, head of stores and technician to make sure
that the villas are well furnished.
- Monitor
and improve operations of the bar and restaurant.
- Best
Practices - Improve processes and policies in support of organizational
goals. Formulate and implement departmental and organizational policies
and procedures to maximize output. Monitor adherence to rules, regulations
and procedures.
- Human
Resources - Plan the use of human resources. Organize recruitment and
placement of required staff. Establish organizational structures. Delegate
tasks and accountabilities. Establish work schedules. Supervise staff.
Monitor and evaluate performance.
- Production
- Coordinate and monitor the work of various departments involved in
production, warehousing, pricing and distribution of goods. Monitor
performance and implement improvements. Ensure quality of products &
services. Manage quality and quantity of employee productivity. Manage
maintenance of equipment and machinery. Provide technical support where
necessary.
- Communication
- Monitor, manage and improve the efficiency of support services such as
IT, HR, Accounts and Finance. Facilitate coordination and communication
between support functions.
- Sales,
Marketing and Customer Service – Fully support sales and marketing
activities.
- Strategic
Input - Liaison with top management. Assist in the development of
strategic plans for operational activity. Implement and manage operational
plans.
Education and Experience
- A
degree or a diploma in Hotel and Tourism Operations Management or its
equivalent.
- Preferably
a minimum of 3 years experience in a similar field and position.
- Knowledge
of business and management principles and practices
- Knowledge
of financial and accounting principles and practices
- Knowledge
of human resource principles and practices
- Information
technology skills
Key Competencies
- critical
thinking and problem solving skills
- planning
and organizing
- decision-making
- communication
skills
- delegation
- team
work
- negotiation
- conflict
management
- adaptability
- stress
tolerance
Contacts:
Amos Kirui
Personal Assistant to
CEO
Developing Afrika Limited
Developing Afrika Limited
P.O Box 577-00606
Nairobi Kenya
Real Estate Development Trading & Trade Finance
Joint Venture Partnerships Infrastructure Development
Reliance Centre Nairobi 3rd Floor I Woodvale Grove Westlands
Real Estate Development Trading & Trade Finance
Joint Venture Partnerships Infrastructure Development
Reliance Centre Nairobi 3rd Floor I Woodvale Grove Westlands
Tel: +
254-20-2325041
Cell: +254
(0)725-040-191 /0704090751/2/3 I +254(0)731-040-191 +254 (0)722 212
642 (Direct) )
Email: amos.kirui@dalafrika.com
Email: amos.kirui@dalafrika.com
Web:
www.dalafrika.com