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Business Operations Manager Job in Kenya

Business Operations Manager

Key Responsibilities

1. Responsible for account management and revenue enhancement initiatives
2. Study, Analyse customer usage behaviour and implement appropriate programs customized to usage patterns to enhance usage and revenues

3. Manage business relationships with Clients through regular interaction via client meetings & conference.
4. Interact with External ( Corporate VAS teams, circle VAS managers, Heads etc., with content partners) and Internal teams - establish and manage relationships
5. Implement control systems leading to efficiency and performance
6. Deploying systems and MIS to ensure that productivity and quality norms are met consistently, in line with business requirements while enhancing the customer experience and gaining better returns.
Key Competencies Required
  • Should have good flair for client coordination
  • Good working knowledge of MS-Access, Excel.
Education and Experience
  • Graduation is essential and an MBA in Marketing is desirable
  • 1.5-4 years of relevant work experience
  • Pleasant persona with good networking ability
  • Strong understanding of strategy and its execution capability
  • Excellent communication skills, matured in conduct and command
  • Ability to understand business and number driven
  • Excellent communication and presentation skills
If interested kindly send your CV to

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