Branch Manager
Job Description Summary
TalentRecruit Kenya Limited is recruiting a Branch Manager for one of its clients in the banking sector.
Develops new deposit and loan business; provides a superior
level of customer relations and promotes the sales and service culture through
coaching, guidance and staff motivation; achieves individual and branch sales
goals through new business sales, referrals and retention of account
relationships.
Responsible for attaining established Bank and branch goals
through active participation in sales management and officer call
programs.
Lead in organizing community affairs to increase the Bank's
visibility and to enhance new and existing business opportunities.
Job Duties:
- Assess
local market conditions, identify current and prospective sales opportunities
and develop forecasts, financial objectives and business plans for the
branch
- Develop
and implement sales and profitability plans according to account
management principles that ensure the development and maintenance of
account plans
- Direct
all operational aspects of the branch to include distribution operations,
customer service, human resources, administration and sales in a manner
that supports reaching the profitability goals.
- Ensure
that all areas of work performance or departments are properly staffed and
directed
- Provide
training, coaching, development and motivation to bring out the best in
each distribution team member
- Take
on the responsibility for the orientation of all new employees
- Take
on the responsibility for evaluation of all employees
- Oversee
branch financial management
- Recommend
desirable changes in the policies and goals of the branch and the
organization
- Assist
general manager in developing branch and organizational objectives, and
also in formulating policies and budgets
- Communicate
effectively with other branches and senior managers by sharing information
on effective practices, competitive intelligence, business opportunities
and needs
- Address
customer and employee satisfaction issues promptly
- Cooperate
fully with the Credit Department in extending and enforcing credit policy
- Manage
the branch honestly, follow high ethical standards, and comply with all
government regulations
- Ensure
the safekeeping of company assets, including structures, equipment,
inventory and cash
- Maintain
and enforce human resource policies
- Select,
promote and discharge employees within the branch in accordance with basic
personnel policy
- Evaluate
regularly the effectiveness of the branch operation, to see that policies
are being observed and that goals are being attained
- Take
prompt corrective action as needed
- Participate
actively in community, business and industry organizations to build a
network of contacts that improve the presence and reputation of the branch
and company in the local area
- Achieve
the profitability goals/objectives of the division/branch and organization
- Maintain
proficiency in computerized systems and other technologies as required
- Increase
personal knowledge and expertise in business, appropriate technology, etc.
- Follow
company policies and procedures
- Other
duties as assigned
Job Requirements:
- Problem-solving
and analytical ability
- Motivated
self-starter, comfortable in fast-paced environment
- Demonstrated
integrity and ethical standards
- Professional
demeanor
- Experience
monitoring marketplace to identify business opportunities
- Technical
expertise and knowledge of company products
- Effective
listening, communication (verbal and written), and negotiating skills
- Strong
leadership, motivation and managerial skills
- Judgment
and decision-making ability
- Manages
time effectively and adapts quickly to changing priorities
- Team
player who works productively with wide range of people
- Proven
history of profit and loss management to maximize financial performance
- Demonstrated
competency hiring, developing and evaluating employees to achieve
corporate and personal objectives
- Demonstrated
understanding and application of effective selling strategies and
techniques
- Strong
project management and multi-tasking skills
- Superior
organizational skills
- Experience
developing and implementing business plans and goals
- Demonstrated
success managing inventory, including auditing, forecasting and planning
- Proven
history developing and implementing incentive plans to increase sales and
improve profitability
- Experience
developing and implementing strategic sourcing
- Demonstrated
competency in budgeting, forecasting and planning
- Knowledge
of Microsoft Office Suite, inventory/warehouse management and distribution
software
- Education:
Bachelors or Masters Degree in related field
- Experience:
Minimum 5-10 years in similar position
- The
position will include Nairobi and Mombasa
If you believe you qualify for this position, please send your
CV and details of your current and expected remuneration to
recruit@humantalentrecruit.com
Only qualified candidates shall be contacted