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Sales Coordinator Job in Kenya

Position: Sales Coordinator
Department: Sales and Marketing
Supervised by:Corporate Sales Manager
Role Objective / Summary
To take and process quotation requests from customers, actively seek the conversion of inquiries to orders and act in a customer service role between the company and customers.

Duties and Responsibilities:  
  • Preparing accurate and timely tenders, prequalification for tenders, quotations and proforma invoices and send them to customers as required. 
  • Process enquiries by phone, email and customer visits in relation to company business. 
  • Assist the sales and marketing team in processing orders as per customer specification and follow up to ensure dispatch and receipt of the goods. 
  • Manage sales returns and ensure credit notes are raised against the returned goods. 
  • Ensure that all complaints by customers are addressed immediately and settled 
  • Call customers to follow-up on payments for goods sold to them on credit via e-mail or phone calls. 
  • Liaising with the Stores Manager to ensure that all the invoiced products are dispatched and credit notes are raised for any products out of stock. 
  • Any other duties as assigned by management.
Minimum Qualification 
  • Diploma in purchasing/ Business Management/ Public Relations
  •  Female Candidate aged between 28-35 years 
  • 2 years experiences as a sales administrator or sales coordinator preferably in an IT company 
  • Good computer literacy, speed and accuracy essential. (MS Office, Excel, PowerPoint).
Those fulfilling the requirements of the positions should email their application together with a detailed CV, indicating your availability via email to on the Subject line clearly indicate the position you are applying for. Recruitment is on-going until the position is filled.

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