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Safaricom Jobs in Kenya

We are pleased to announce the following vacancy in the Network & Service Operations Department within the Technology Division. 

In keeping with our current business needs, we are looking for a person who meets the criteria indicated below:

Senior Partner & SLA Officer


Reporting to the Senior Manager-Network Operations and Support, the position holder will be responsible for Partner management; Contract Performance Evaluation; NOPEX Reporting and Proactive engagement with third parties

The job holder’s key responsibilities will be to:

Partner  management
  • Set up of new contracts relevant to Technology Division. 
  • Formulate deliverables to be measured and penalty situations for non-adherence;
  • Renew contracts seamlessly;
  • Provide budget figures for contracts under your jurisdiction.
Contract Performance Evaluation
  • Continuously formulate and agree with service provider ways of improving performance;
  • Evaluate performance of each contract on a quarterly basis.
NOPEX Reporting
  • Keep an updated list of contracts with validity and payment status;
  • Submit monthly figures to section Manager and discuss and agree for posting in financial books;
  • Prepare yearly forecast figures as may be required;
  • Coordinate CAPEX utilization to reduce NOPEX.
Proactive engagement with third parties
  • Liaising with external partners on potential risks to the network and sharing the information;
  • Mitigation of potential risks to the network.
The ideal candidate should possess the following skills & competencies:
  • Bachelor Degree in Business Administration or a related field;
  • 4 years’ experience within a Technology Based company preferably within Operations & support functions with a track record having engaged vendors/contractors/3rd Party Service Providers in (amongst others);
  • Experience Pricing negotiations;
  • Experience in Assessing/Evaluating current application functionalities/performance against set SLA;
  • Experience in Service Evaluations;
  • Experience in Contract Drafting & Reviewing;
  • Exceptional analytical ,presentation  and documentation skills;
  • Computer  proficiency;
  • Good communication & interpersonal skills.

Senior Wimax Planning Engineer         

Reporting to the Senior Manager-RAN Optimization, the position holder will assist in the analysis and design of WiMAX systems in 3.5/3.3/2.6/2.5 GHz using specific Atoll RF planning tools including capacity and frequency planning and proposes optimization techniques through field work. 

All these include but not limited to: Interference analysis, Coverage mapping, Link Budget calculations, Profiles Calculation for LOS, Selection of Best sites through analysis of topographical maps; and preparation of BOQ rd.

The job holder’s key responsibilities will be to:
  • Assist the analysis and design of WiMAX systems in 3.5GHz using specific RF planning tools;
  • Execution of RF designs for specific markets including capacity and frequency planning and proposes optimization techniques through field work;
  • Use of Atoll RF planning tools in design of WiMAX;
  • Use of RF propagation models for use in designing WiMAX networks;
  • Selection of Best sites through Analysis of topographical maps for sites selection according to coverage;
  • Interference analysis;
  • Engineering Design;
  • Coverage mapping;
  • Link budget calculations;
  • Profiles calculation for LOS;
  • Microwave Links RF calculations and design.
The ideal candidate should possess the following skills & competencies:
  • Min 2 years of RF network design experience with leading roles as a network planner;
  • Bachelors of Electrical and Electronic Engineering or communications Engineering Degree;
  • Specific experience in using commercial RF network planning tools for Wireless Broadband
  • Working knowledge of IEEE 802.16 standards;
  • WiMAX Forum Certification is a plus;
  • Basic understanding of RF propagation models and their application for Wireless Broadband;
  • Knowledge with RF measurement equipment (spectrum analyzer, power meter, etc.);
  • Prior RF/microwave experience with a wireless service provider;
  • Basic understanding and hands-on experience with RF instrumentation and lab tools;
  • Basic RF systems engineering knowledge and analytical skills;
  • Experience in operation of cell sites: installation, verification and RF optimization;
  • Computer Proficiency;
  • Team Work;
  • Confidence;
  • Communications skills
  • Analytical Thinking, Organized and Goal Oriented
  • Ability to work under pressure and with tight timelines
Note: This position is located Western Region of Kenya and the offices are based in Kisumu-Kiboswa area.

Senior 3G Radio Planning Engineer 

Reporting to the Senior manager, RAN Optimization, the holder of the position will manage and coordinate 3G network projects; 3G Network Capacity Provision, Nominal Cell Planning and documentation and Monitor 3G KPI’s /3G Radio network optimisation.

Key Responsibilities:
  • 3G project Management and coordination;
  • 3G Radio Network Capacity Planning;
  • New 3G sites planning, surveys, parameters design and release of accurate nominal plans, redesigns and integration parameters;
  • 3G Network Optimization;
  • 3G Site database update and parameter standardization;
  • Prioritize customer complains and provide a solution/ recommendation within the agreed time frame;
  • Identification of Potential bottlenecks in the 3G end to end network and escalate to Core PS related concerns.
Minimum requirements:
  • Degree in Electrical Engineering or Electrical Science, with an emphasis in Radio communications;
  • 3 years experience in telecommunication with 1 years minimum in UMTS hands–on experience in Radio Network planning;
  • Practical knowledge on use of radio planning tool and nominal cell planning;
  • Candidates with experience in Siemens or Huawei 3G equipment will have an added advantage;
  • Practical knowledge of 2G, 2.5G network a must;
  • Knowledge in tele-traffic Engineering will be an added advantage.
If you feel that you are up to the challenge and posses the necessary qualification and experience please send your resume and application letter indicating your experience and why you are the most suitable candidate for the role clearly quoting the job title to the address below. 

The deadline for application is Thursday 20th September, 2012.

Note: This position is located Western Region of Kenya and the offices are based in Kisumu-Kiboswa area.

The Senior Manager – Talent Acquisition
Safaricom Ltd
Via E-mail to:

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