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Office/Administration Manager Job in Kenya


Office / Administration Manager - ICT

Title: Office Manager

Reporting To: Directors

Position Description:

Responsible for the organization and coordination of office operations, procedures and resources to facilitate organizational effectiveness and efficiency

Key Areas Of Responsibility:
  • Ensure security and confidentiality of data.
  • Managing filing systems;
  • Developing and implementing new administrative systems, such as record management;
  • Design and implement office policies and procedures and ensure office policies and procedures are being adhered to.
  • Handling sales enquiries
  • Supervise office staff
  • Monitor and record long distance phone calls
  • Prepare time sheets
  • Control correspondences
  • Review and approve supply requisitions
  • implementing and promoting equality and diversity policy;
  • writing reports for senior management and delivering presentations;
  • Coordinating installation of tracking devices to above clients.
  • Scheduling of installation tasks to all technicians.
  • Manage the control room personnel to ensure Installation done, Relevant Documents, login credentials and customer advised.   
  • Coordinating Front Office to ensure dispatch of customer  documents are done on time
  • Ensuring all Employees hand in their daily, weekly, and monthly reports.
  • Preparing Installations Summary reports.
  • Coordinating customer complains feedback& solution delivery.
  • Ensuring customers are offered the service as promised i.e. login cards, sales agreement customer training etc.
  • Issuing monthly Performance reports.
Job Specifications
  • Highly IT literate
  • Relevant education
  • More than 4 years experience as office administrative manager 
  • Excellent Communication Skills both verbal and written.
  • Good analytical skills and the ability to impart detailed data to others
  • Interpersonal skills to build and maintain relationships with other staff at all levels
  • Methodical, systematic approach with a good eye for detail
  • Ability to deliver by planning work and setting targets for the achievement of objectives
  •  Ability to think strategically
  • Self motivated
  • Creative thinker
  • Innovative
Remunerations: Kshs. 60,000 pm

Send detailed application to careers@kcr-hr.com .
The position is to be filled immediately.

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