We are pleased to announce the following vacancy within the
Resources Division.
In keeping with our current business needs, we are looking for a
person who meets the criteria indicated below:
Learning & Development Officer
Learning & Development Officer
Reporting to the Senior Manager-Learning & Development; the successful candidate will be involved in researching, training content development, designing, developing, facilitating & evaluating training and development programs / initiatives.
Key Responsibilities:
- Develop
general and e-content for our Product and Services training to be hosted
in Human Resources Learning Management System;
- Deliver
learning and development using blended learning systems and methodologies
- Facilitate
business related training and other need based interventions for Customer
Management, Retail Sales and other employees within the Company;
- Validate
learning and development needs based on individual staff Performance and
Development Review (PDR), changes in the Business, Technology and
Succession Planning;
- Develop/Customize
soft skills training and management development programs (MDPs) and other
need based general training interventions for Staff;
- Carry
out end of training / induction evaluation to asses whether objectives set
before were addressed and how the training was delivered;
- Carrying
out post training evaluation to evaluate the impact on the actual work
performance of the participants trained;
- Monitoring
and tracking spend on programs assigned;
- Monitoring,
analyzing and reporting on Learning & Development initiatives on a
Weekly/Monthly/Quarterly/Annual basis and within SLA;
The ideal candidate should possess the following skills and
competencies:
- Degree
in Human Resources Management / Education/Management or similar
qualification from a recognized university or
- A
Technical Degree with Post-Graduate qualifications in Human Resources
Management
- 4
years post-graduation experience with 2 years demonstrated experience in
actual training in a dynamic environment;
- Working
experience in general training programs development and e-content
development in a dynamic environment
- Certified
designing and facilitating training with advanced presentation
skills;
- Ability
to execute facilitation process from analyzing individual or group
training needs, defining development plans and training material;
- Ability
to manipulate data to generate training reports weekly, monthly, quarterly
& annually;
- Good
communication, interpersonal and time management skills;
- Proactive,
confident, energetic and ability to work under pressure;
- A
team player with a pleasant outgoing personality with empathy and
resilience.
If you meet the requirements and are self driven, proactive,
highly innovative and up to the challenge, please send your resume and
application letter quoting the job reference number to the address below.
All applications must be delivered on or before Friday, 21st
Sept 2012.
The Senior Manager – Talent Acquisition,
Safaricom Limited.
Via email to: hr@safaricom.co.ke
The Senior Manager – Talent Acquisition,
Safaricom Limited.
Via email to: hr@safaricom.co.ke
