20 Radio Control Call Centre Agents urgently required
Do you have a clear accent and outstanding phone etiquette with
flexibility to work on shift basis?
You will be responsible for:
- Responding
to all calls made by clients and dispatching technical personnel in a
timely manner to customers’ requests on security related issues
- Serving
as a link between the technical team and the customers by providing
support over the phone
- Coordinating
activities between different personnel to provide prompt response to an
emergency situation
- Informing
clients by explaining procedures, answering questions and providing
information
- Handling
all incoming phone calls for the security related issues at the customers’
sites
Skills and competencies
- At
least a Diploma in Communications, Public relations or any related field
- A
minimum 1 year experience in call centre/control room
- Must
have a rich clear English accent
- Outstanding
phone etiquette
- Highly
flexible to work on shift basis
- Should
have energy and positive attitude
- Knowledge
of radio language is an added advantage
Interested and you can speak in a rich clear accent with energy
and confidence?
Call us
for a voice test starting today Wednesday 26th Sept to Thursday between 9.00 to
3.00 pm for a voice test and interview appointment.
Call 0714 702 443 for a voice test.
Call 0714 702 443 for a voice test.
