PayGate EA is an international payment gateway that facilitates
uptime, secure online cards payments. Your customers are able to pay for your
goods and services with their debit and/or credit cards 24/7 at the comfort of
their offices and homes.
IT Support Technician
Duties and Responsibilities
- Provide
client support and technical issue resolution via E-Mail, phone and other
electronic medium.
- Configuration
of client’s equipment to connect to the Internet via modem/DSL Router
(Dialup/DSL customers only).
- Configure
software to connect to Internet application servers.
- Provide
training to clients in the use of system and applications as related to
Internet.
- Obtain
general understanding of OS and application operations related to company
offered services.
- Identify
and correct or advise, on operational issues in client computer systems.
- Troubleshoot
and resolve all product-specific technical systems problems.
- Verify
proper installation and configuration of the system.
- Development
and management of the company website and undertaking all aspects of the
site management including content uploading/editing, day-to-day site
maintenance and managing 3rd party content
- Designing
web content including banners, buttons, pages and mini-sites within the
site
- Attending
to any other task assigned by the Directors / CEO
Skills
- Excellent
server management skills
- Excellent
knowledge of office suites of software (Microsoft, Open Office)
- Excellent
database knowledge and management skills
- Excellent
knowledge of web-based content management systems,
- Web
design skills, including HTML, PHP, MySQL
- Good
team working skills
- Good
interpersonal skills
- Good
ability to perform accurate hardware/software troubleshooting
- Understanding
of audio visual equipment’ setup
- Basic
knowledge of web applications and Telephone systems
Qualifications & Experience:
- Minimum
of a degree/diploma in Information Technology
- Minimum
of two years’ experience as an IT Support Technician
- Have
a good working knowledge of the local e- commerce industry
- Excellent
written/oral communication skills
- Fluent
in the English language
Interested candidates should send applications and C.Vs to
jobs@paygatekenya.com not later than 20th August 2012, and considerations will
be made on a first come first serve basis.
Note: Competitive salary package with will be offered, while those with programming experience (PHP/MYSQL) will have an added advantage.
Note: Competitive salary package with will be offered, while those with programming experience (PHP/MYSQL) will have an added advantage.