We
are pleased to announce the following vacancy in the Revenue Assurance and
Fraud Department within the Risk Division.
In
keeping with our current business needs, we are looking for a person who meets
the criteria indicated below:
Risk
Support Engineer
Ref: RM_RSE_MAY_2012Reporting to the Senior Manager-Fraud Detection, the holder of the position will act as a liaison between Fraud Management, Technical and IT Division and the Systems Vendors.
The
key objective of this role is to; enhance fraud detection, support Risk
Management staff during assignments/ projects and monitor fraud systems
Key Responsibilities:
Key Responsibilities:
- Responsible
for supporting specific initiatives or projects in relation to Fraud and
Risk management in general;
- Liaise
with related stakeholders in the business for fraud control operational
needs to ensure it remains appropriate to changing business;
- Provide
direction and momentum to a variety of projects / programmes to improve
the Fraud risk position for the company;
- Provide
expert advice to support the development of tactical solutions to address
emerging technical fraud trends;
- Organize
regular and relevant training for staff other staff and play a lead role
in improvement and automation of processes that are done manually;
- Develop
and implement a systematic process for capturing all Fraud systems issues
and resolution of the same with the IT systems support team;
- Manage,
overseeing and support overall operation for Fraud systems and perform
proactive system health checks;
- Ensuring
that planned outages are authorized by all involved teams;
- Review
and ensure existence of a sound Business Continuity process (BCP) for the
Fraud team applications and related Ensure and monitor that all
requirements for back up (DRP) of Fraud applications are implemented as
per company policy;
- Carry
out Fraud System audits and monitor system usage compliance and maintain
an up to date user access matrix and documents.
Minimum Requirements:
- Bachelor's
degree in Computer Science, Telecommunications or Engineering;
- At
least 4- 5 year proven experience within IT, Engineering or financial
services environment, particularly in fraud or risk management areas or in
external/ internal audit with reputable firm;
- Knowledge
of frauds, in particular technical/ network frauds, is an asset;
- Diploma
in Telecommunication or Systems audit for example CISA is an added
advantage;
- Advanced
knowledge of GSM and IT network;
- Project
Management certification / skills;
- Conceptual
thinker, ability to wade through data and arrive at conclusions;
- Strong
communication skills - written and verbal - to succinctly present findings
and communicate with a variety business partners;
- Multitasking
and prioritization skills required to function in a fast-paced
environment;
- Professional
presentation required and high integrity and, confidentiality at all
times.
If you feel that you are up to the challenge and posses the
necessary qualification and experience please send your resume and application
letter indicating your experience and why you are the most suitable candidate
for the role clearly quoting the job title and job reference to the address
below.
The
deadline for application is Thursday, 28th May ,2012.
The Senior Manager – Talent Acquisition
Safaricom Ltd
Nairobi
The Senior Manager – Talent Acquisition
Safaricom Ltd
Nairobi
Via
E-mail to hr@safaricom.co.ke