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Restaurant Manager Job in Nairobi, Kenya

Restaurant Manager

We are a Bar & Restaurant situated in Kilimani area and we urgently require a Restaurant Manager. 

We specialize in meat dishes and the African cuisine and host a serene green environment that is very relaxing for our clients.

The Managers role will be to lead the team at the restaurant ensuring the highest levels of customer service and operations efficiency. 

He/She will be responsible for the sales growth and profitability of both the Bar and the Restaurant.

General responsibilities:
  • Responsible for ensuring consistent high levels of customer service and handling of customer complaints in a timely and professional manner.
  • Is responsible for the growth in Profitability of the Restaurant by meeting the set sales targets and reducing costs.
  • Will lead the team and motivate staff to ensure a good working environment and the smooth running of the Restaurant.
  • Continuously sources for new clients/ customers by engaging in marketing activities to build the restaurant`ts client base.
  • Is responsible for the supervision of the entire team and ensures employees adherence to operational manual guidelines.
  •  Will be in-charge of Performance management by ensuring staff meet performance expectations through regular reviews.
  • Will maintain an accurate and up-to-date plan of restaurant staffing needs. Prepare schedules and ensure that the restaurant is staffed for all shifts.
  • All other duties as assigned.
  • The ideal candidate is required to have appropriate hospitality/ industry qualifications and has not less than 5 years experience at the same level.  The candidate must be:
  • Performance and sales driven.
  • Posses excellent Customer service and Customer care skills
  • Have good leadership and supervisory skill
  • Have excellent communication skills capable of motivating teams and individuals towards defined organizational goals and objectives
  • Be an outgoing person with excellent customer service skills.
A Gross salary of Ksh28, 000 and bonuses will be offered based on performance

Please send your CV and Letter of application to  by 31st May 2012.

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